GoodmanhomesolutionsReviews of goodmanhomesolutions.com

They are not a reliable company. they provide bogus numbers so you are unable to reach them

-1 star service socks They should go out business very in responsible

Never showed

They dont even deserve 1 star but that’s the lowest you can give to submit a review. These people schedule you and reschedule you and then reschedule you again and even no show on you after waiting an entire day with them saying they would be there. Total clown show. Save yourself and run away before you even think about calling them.

I’ve never experienced such a chaotic business dynamic like this company. I was waiting for my first appointment and before it even happened it was changed 3 times without my knowledge. I cancelled it (according to the most woman i spoke with) she said i could rest assured that the appointment was cancelled. I then called DnG (the company I contracted the service plan with) who told me otherwise and to call back tomorrow because the appointment was not in fact “closed out”. From the reviews I will simply call my bank and dispute the charge because obviously this is a scam preying on customers of appliance companies. Stay away from this company and all its affiliates!

Your technician Ray A. Was horrible from the time he entered my house. Very rude with poor customer service. He was very rude to my 68 year old father when guided to the laundry room. Before proceeding with checking the washing machine he took the clothes that had dried washing powder on them and placed them in the dryer. I asked him not to do it and please place them on the floor. Aggravated and aggressive he replied with an attitude and said okay but never took them out. I then asked for his supervisors number but he refused to provide me with it. At that point I told him to please exit my house. Before exiting he slammed my washing machine door adding more damage.

I have had a very bad experience with Goodman Home Solutions. A repairman came to diagnose the issue and said only one of two possible parts needed to be ordered. He made an appointment with me to return on the 8th and then sent a message saying he had to reschedule for the 13th. He did not show up or call to reschedule, so I spent the morning waiting after cancelling my other appointments. I can not get anyone to call me back from Goodman. This has been the worse experience I have ever encountered with a scheduled repair.

I filed a claim in July when my ice machine broke. I started working with Goodman Home Solution in August, and from the start the experience was frustrating. The first technician was condescending, accused me of not having my refrigerator turned on, and talked down to me the entire visit. Since then, they've sent out four or five different technicians, none of whom could actually fix the problem. One of them even broke something else on my refrigerator in the process. It's now October and my ice machine still isn't fixed. Every technician they sent was overconfident and dismissive, yet none of them knew what they were doing. If a company can't manage to repair something as simple as an ice machine, I wouldn't trust them with anything more complex in your home. They're also difficult to reach and slow to respond. My advice: if your home warranty company tries to send you Goodman Home Solution, hang up and call back asking for literally any other contractor. Save yourself the months of frustration.