GoodmanhomesolutionsReviews of goodmanhomesolutions.com

Andre had a scheduled repair for my elderly mom yesterday kept saying he was coming and ending up as a no call no show. Now he scheduled her 3 days later without her consent and poor lady has been living with no fridge for weeks. Horrible service and no nice way to treat people.

Absolutely worst customer service!!! Actually there is no customer service. They don’t pick up the phone, they don’t respond to texts and when you can get on to “chat” they lied about the scheduled date. It took me close to 2 days to even get on chat saying everyone one busy and try again. I am so glad that I was able to cancel everything and they didn’t get any on my money. I have been trying to just get a confirmed repair date for 4 days. I was able to find a competent repair company to fix my refrigerator with no hassles!!! Stay away from this company.

Absolutely terrible Made appointment gave cell number to call when they got to gate. Never called said no one answered said completed repair. After multiple calls to Hone Depot and Goodman have another appointment I’m not going to hold my breath Bought extended warranty from Home Depot they use Goodman. Terrible company

Very bad, Dead semen, fraud. Zero conception rate

I've been trying to get services from this company for over a moth and a half. They keep on moving my appointment week after week. I am tired of waiting. The Chat feature is terrible, does not work. Can never get anyone online in it. Calling is a nightmare, you have to leave a message and never que a response. Do not recommend this company to anyone that needs a repair.

I don’t have enough bad words to describe how frustrated I am and how TERRIBLE this experience has been! After paying for the service, having the technician come to your home should be simple — but it’s been a nightmare. The first appointment was scheduled for November 5th. I rearranged my entire day to be available, only to get a call that morning saying the technician couldn’t make it and needed to reschedule. Even after multiple complaints, they couldn’t send anyone that day and moved it to November 10th. Once again, I changed my schedule and worked from home — which is not easy for me — and for the second time, right in the middle of the scheduled window, they sent a text and email postponing the visit to the following week. This is absolutely unacceptable. I would never recommend this company to anyone.

They were supposed to be the best company from Domestic and General but no showed for my leaking Maytag dishwasher in Mt Pleasant SC last week. I was supposed to have a Whirlpool/Maytag warranty but they subcontracted with D&G who then subcontracted with Goodman. Goodman would not/could not release the active work order for me to even get another vendor out. They told me they have one serviceman in our area every other Thursday! So no way to fix an actively leaking dishwasher. There is no way this company is a 4.9 rating, nor is D&G. I did a review on their site and it says it "has to be approved" so that's how they are 4.9 is the delete all bad reviews by them on their own website evidently (*?)

Awful, 1 email with date and time, no call no showed. Called 3 times no answer, sent text no answer and tried chat and it says no agents available. Called my insurance company back to let them know and they can not reach them either. DO NOT USE!!!!