I made two separate orders for moving dogs. One for $26.98 and another for $35.98 after shipping. I anxiously awaited the arrival and finally received this weekend. What I received was a 99¢ stuffed dollar store dog and a keychain for the other one. I have filed two disputes via PayPal because they look to be two separate companies - Bichu Network Technology Company and Duo Tongguang Electronic Commerce. I am so glad that I didn't order the original 8 (for Christmas gifts) like I had planned.
CO
Consumer
Rip off
Rip off. Realistic toy dog Lucky, doesn't move, bend or anything. A cheap stuffed animal.
CS
Coastal S.
Don't Cancel your PayPal dispute. They will ask you to.
My story is the same as the hundreds of others on this site (bought the Husky dog toy, got a $1.00 piece of crap) so I don't need to repeat it.
I will however say that once you lodge your dispute and refund request with PayPal, the fraudsters will contact you and ask you to cancel the dispute in order for them to refund you. DO NOT CANCEL. Refuse this request and you will get your money back. If you cancel, you will never hear from them again and you cannot re-open a new dispute.
PS: The company behind it all is:
Duo Tongguang Electronic Commerce Co., Ltd.
Jihua Street, Sanlian Community, Bulong Road,
No. 20, Bulong City Block A, 5A07
Shenzhen, Guangdong 518116 CN
Edit: I finally received my refund 11/28, it took a few months. They tried every dirty trick, right until the end. They demanded that I sent the worthless $1.00 plushie back. They did this because postage costs are expensive, so wanted to put hurdles in the way. Then they claimed they did not receive it. Then they demanded that the address be written in Chinese characters not English. But each step of the way I took precautions. I used the address on the Paypal dispute instructions (which were in English), and I used a parcel service with a tracking number and that required a signature, so I could prove that they were lying about not receiving it.
So you will lose your postage costs but you will get your money back from these d-bags if you are careful and document everything.
MI
misspegg
0 pointé !!!
Dommage qu'on ne puisse pas mettre 0 étoiles et moins ! Je m'attendais à recevoir 2 chiens équipés de batteries qui bougeaient et marchaient comme de vrais chiens, et je n'ai reçu que 2 vulgaires peluches. Franchement, quelle arnaque... donc ne vous laissez pas attendrir par leurs publicités mensongères !
PC
Patricia C.
Casey the Yorkie
This is a SCAM! SCAM ... SCAM ... SCAM ... SCAM
They say your order will be shipped out within 48 hours - that did not happen. They say parcel will be received within 8 to 14 days - that did not happen. When I did receive the shipment (more than 6 weeks later) it was ABSOLUTELY NOTHING LIKE THE ADVERTISEMENT ONLINE.
False advertisement!! I tired to contact PAYPAL to dispute the charge - they have no record of the payment. The receipt I was mailed is FRAUD!!
NOW ... let me describe to you what I received. It was a cheaply made 8 inch stuffed animal. It is very ugly and doesn't even look like a Yorkie. It does not have joints - is not moveable. This dog does not move in any way. Remember the video of this puppy running around - this has no mechanical movement!!
This stuffed animal isn't worth .99 and they ripped me off for $29.99 plus $9.99 shipping.
I called the phone number 1-877-2534927 this is not a working phone number.
I have sent emails requesting a REFUND - my emails are unanswered.
I am now trying to dispute the charge thru my credit card company. Hopefully they will be able to help me.
**PLEASE DO NOT ORDER FROM THIS COMPANY - THEY ARE A COMPLETE FRAUD!!**
I wish I could post a picture so you could see what kind of scam they are committing.
DF
Deonaka F.
THIS IS A SCAM..DONT ORDER FROM THIS…
THIS IS A SCAM..DONT ORDER FROM THIS COMPANY. I ORDERED THE TEDDY DOG FOR $30 AND GOT A CHEAP STUFFED ANIMAL. FALSE ADVERTISEMENT!!!
JH
Joy Heffernan C.
I couldn't wait to get my realistic…
I couldn't wait to get my realistic looking husky! It took 2 mos!
I anxiously open the package and could not have been more disappointed. It's just a cheap stuffed dog. Doesn't look anything like the advertisement.
I wish I could add a picture of it but anyway trust me save your money it's a joke.
JR
Jacqueline R.
I finally received the teddy dog after…
I finally received the teddy dog after almost two months, spent $30.00 dollars on a stuffed animal I could’ve bought at Walmart for $2.00 dollars!! Don’t buy, false advertising!