Abel
Sent Completely Different Plant
The flowering plant (special to recipient) was replaced with a totally different one, and not as nice. They did not notify me nor ask if I wanted to substitute something else. When I contacted them, they replied with a long blurb about things not always being available and they send whatever is. DO NOT ADVERTISE STUFF THAT IS NOT AVAILABLE & DON'T ARBITRARILY SUBSTITUTE WITHOUT ASKING! Edit to add: I should have read the other reviews first. Apparently, they are a scam company that just send whatever cheap thing they can find.
Response from Good4You Gift BasketsMay 6, 2026
Thank you for your feedback. We sincerely apologize for the disappointment regarding the substitution of the flowering plant in your order and for any frustration caused by our communication. We would like to clarify that, like many companies in the gift delivery industry, we have a substitution policy in place to ensure that gifts arrive on time for special occasions. When a specific item or plant is unavailable due to seasonal changes or stock limitations, we substitute it with an item of equal or greater value to avoid delivery delays. We understand your preference for being notified beforehand, and we have taken note of your comments as we work to improve our service and transparency. We appreciate you sharing your experience with us.