Maria
It started with a delivery date before…
It started with a delivery date before my selected date. My ( military) son was not even moved in yet to his new location . I ordered the Italian Tuscan basket at $159 and what was received was far from Italian food items as pictured in their ad and most definitely not any quality products for the price ! Turkey sticks snd grey poupon mustard and NO wooden utensils at all as pictured on their website . This was a gift for my son and his soon to be bride who were about to have a wedding in Tuscany. So very disappointing and embarrassing. After several emails they refunded only 30% of $159. This was gift was not worth more than $25! Misleading and unwilling to send missing items as pictured ! Do not waste your money !
Response from Good4You Gift BasketsJul 23, 2026
Hi Maria, we're very sorry to hear about your experience and understand how disappointing it must have been, especially since this gift was meant to celebrate such a meaningful occasion for your son and his fiancée. We sincerely apologize that the gift did not meet your expectations in terms of delivery timing, product selection, and presentation. While substitutions may occasionally be necessary due to product availability, our goal is always to provide replacements of comparable quality and value. We understand your concern that the items received did not reflect what you expected from the product you ordered. We also regret that the resolution we were able to offer did not meet your expectations. Your feedback regarding the product contents, substitutions, and overall experience has been shared with our team for further review as we continue working to improve our products and customer experience. Thank you for taking the time to share your feedback.




