Good2Go MobileReviews of good2gomobile.com

I have been a customer of good2go mobile for several years. Other than the price, it is a terrible company. They don't respond to emails and their tech support is comprised of people who don't know or care about their product or the services they provide. I have been without cell service from this company for nearly a week now. I have emailed them repeatedly and as they always do they ignored my emails entirely. I still haven't gotten response back. I am 66 and disabled. I have submitted complaints to the BBB which good2go never responded back to. The BBB considers this a serious black mark against a company. ITS BEEN A WEEK WITH NO CELL PHONE SERVICE. DO NOT USE THIS CELL PHONE SERVICE PROVIDER.

good2go is a lousy provider, Even RED POCKET TO USMOBILE offers international roaming for a lot better price... i would not sign up with them ever TRACFONE STRAIGHT TALK are just the same no INTERNATIONAL ROAMING.. SUCH LOUSY PROVIDERs. stay away from GOOD2GO MOBILE i take RED POCKET anyday over these clowns... or USMOBILE.... speak up give those companys SUCH LOUSY REVIEWS OR DONT take their service, may get their attention, to start offering better service & roaming in canada or mexico.. til then VOID THEM

Good2 Go m'avise qu'à partir du 1er septembre le service trois G ne sera plus disponible. J'ai 143.00$ acculumé dans mon forfait. Il nous incitent à transférer vers lucky.ca. Mon montant restant n'est pas transérable. Que faire.

Got RIPPED off with the "3g shutdown" , they claimed my phone was not 4g compatible and it is lost $100. they sent dozens of text making it seem I would lose service. Double check to be sure your phone is compatible to 4g 20 years using "petro canada" for casual use cell was cheap and easy they came in a ruined good thing. Do not renew when your minutes run down find a new provider several have year long basic plans for $100 -150 with data.

I'm needing to change due to the ending of 3G, Good2go tells me. Good2go can't be bothered to make the old phones work on their own network, instead they are keeping my account credit and giving me a whopping $10 to change to a different carrier (Lucky). I have questions to figure out the best way forward - it might be a good time to upgrade my phone for instance, but I don't know if that will allow me to keep my credit. BUT they NEVER answer their phone line, there is no way to be on hold and wait your turn to get an agent - so customer service is NON-EXISTENT!! At the beginning of July, my phone randomly didn't work for a couple of days. I wouldn't recommend them at all, they aren't reliable....

Good2Go mobile is and was a cheaply run outfit. I also was swindled out of an account balance that should be refunded. Why would anyone move to another company that this two bit outfit recommended!

Ordered a SIM card for an old phone I had, as I just wanted to buy minutes for calling/texting, on occasion. Nothing else. Instead I was sent a SIM card for Lucky Mobile. I found out that's because of 3G being phased out. That wouldn't be a problem if Lucky Mobile offered Anytime Pay Per Use plans like Good2Go did. But they don't. All they have are monthly plans, which I have no use for. This whole phasing out of 3G is turning into a huge money grab.

Re: Good2Go refusal to refund account top ups. All of us should be be filing complaints with The Commission for Complaints for Telecom-television Services and maybe we'll get some action. They have an online complaint form on their website. You'll have to google them since this site won't allow posting of links.