Good2Go MobileReviews of good2gomobile.com

I have been trying for months to get theu to the company by phone, and it always says they are too busy, they later. I finally got thru after 23 minutes on hold, someone answered and said please hold while my system bring up the accounts, it won't be long, I was on hold for 12 minutes and got hung up on. I have no money on my account since December, I can't use my phone. I had $220, I just topped it up in July. This is crazy, and an awful company, good luck!!!

The transition from Petro Canada has been horrendous! Cannot talk to enquire about my account, they are always busy, and tell you to phone back. When I attempt to reach the site , my norton states it is dangerous site!! As well I paid $100 with Petro just before the transition, that was not transferred to good 2 go. Absolutely incompetence, also I had $11 left from the previous month, which is dead money for the next month. Please can I speak to someone!!!

I wish there is an option to give 0 star. 1st, it was a big mess last Oct for the migration to monthly plan. They give false info to customer and wait till last min to post the migration plan. That caused a lot of customer lost all the credit. They promised the remaining balance will be transferred which they did for 3 months. Now, my $100 remaining balance is zero dollars. Lots of other users with the same complaints. Stay away!

I’ve been trying to talk to them for two weeks now. Lines are always busy no matter when you call. Also, impossible to login to their website. Terrible. Petro-Canada Mobile was great, but not Good2Go.

You can not reach them by phone. Everytime you call say the attendants are too busy take your call and says try again and hangs up. I have been trying for last few days and always get this message. I cannot acccess my account online. When I try to access I always get this message: "transaction Interrupted: server connection failed" Stay AWAY from them.

Terrible. My number was with Petro Canada Mobility and got moved to Good2Go. I can't login to my account. I call the help number and every selection tells me "high call volume, use the website to access your account" and then hangs up. Totally useless. I will port my number away from this garbage service at the first opportunity. Save yourselves and use any other mobile service.

We have been trying for a couple of weeks to transfer our cell phone from Good2Go Mobile to another service provider. We keep getting error messages stating that the new service provider cannot successfully communicate with Good2Go mobile. We have tried to contact their support line several times. Always the message is that there are too many customers calling and we are advised to call back another time. Then the call is abruptly ended. Even calling right at the time the support centre opens (9:00 am) results in the same message and the call is ended.

They never answer their customer service phone, and there is no other way to contact them. They claim they answer the phone from 9am-9pm 6 days a week...lol nope! Have tried calling all week, multiple times a day, some hours I'd try to call every 10 minutes. Just a prerecorded message that tells you their phone lines are too busy, and hangs up on you, not even a queue to wait in. No other way to contact them. Deceptive, confusing messaging regarding the 3G shutdown seems to be purposeful.