customer
I have been living here for over 3…
I have been living here for over 3 years and there is inadequate heat during the winter even with tightly closed windows and the walls are very thin you can hear people walking above you and babies crying in the bedroom in the next apartment. I used to call to speak about the noise but was told after the third time to call 311.
Response from K&R RealtyJan 14, 2020
Hi, Thank you for your feedback and choosing K&R! We value our tenants and strive to provide the best service possible. We keep our properties heated in accordance with New York City's Heating Laws. You can learn more using this link: https://www1.nyc.gov/site/hpd/news/086-19/hpd-start-the-2019-2020-heat-season-nyc#/0 In the future, please give us a call at (212) 590-0590 so we may better address any heating and noise issues you may be experiencing! Thank you again for choosing K&R and please don't hesitate to contact us should you have any issues, we are happy to help!