Nitro Software, Inc.Reviews of gonitro.com

3.0346 reviews
Internet & Software
447 Sutter St, STE 405 #1015, San Francisco, California

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Nitro Software, Inc.

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About Nitro Software

Nitro is an all-in-one PDF and eSignature solution designed to make life easy for the on-the-go professional, with a range of simple but sophisticated features, multi-device functionality, and affordable subscription options.Our PDF & eSign Products:Get everything you need for efficient document management, from core tools like PDF editing, conversion, fill and sign, and security, to advanced features like OCR, batch processing, automation, and AI capabilities including chat-based assistance.Trust & Security:Nitro is built on internationally recognized standards, including ISO 27001, SOC 2, and HIPAA compliance, so your files and signatures stay protected while you stay productive.Learn More About Nitro:Nitro plans are available for every kind of user, whether you're working solo or as part of a larger team, with a free 14-day trial to get you started.

Nitro Software, Inc. (gonitro.com) has 346 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.

Also known as: Nitro Software, gonitro.com
Website: gonitro.com
Category: Internet & Software
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 85% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Nitro Software reviews

Showing 38 reviews with 4 stars · Clear filters

Hannes L.
May 7, 2024
Preis ist gut software funktioniert
Preis ist gut software funktioniert
Response from Nitro Software, Inc.May 10, 2024
Vielen Dank! Wir freuen uns, dass Sie mit Nitro einen großen Mehrwert erzielen.
Hubert
Apr 11, 2024
The performance and user interface of…
The performance and user interface of the software is good.
Response from Nitro Software, Inc.Dec 29, 2024
Hi Hubert, We appreciate your positive feedback! It's great to hear that you're finding the software's performance and user interface to be great. We highly value your input las we strive to keep creating great products! Thanks! The Nitro Team
MarkH
Apr 9, 2024
Great product
Lovely product, that works well. The bells and whistles are missing in my opinion with customisations that need you to upgrade - I have asked how, but still waiting for an answer
Response from Nitro Software, Inc.Dec 29, 2024
Hi Mark, Thanks for your review! We are glad you find the product useful! We highly value your input and will take it into consideration. It´d be very interesting to know more details about the upgrade customizations you are missing. Thanks, we appreciate you! The Nitro Team
customer
Mar 14, 2024
Nitro support was very helpful
Nitro support was very helpful. Old computer died, and I have used Nitro most every day for years. Quick fix for the new computer was to install the new version for a 14 day trial. I liked some improvements in the new version and support helped me with the upgrade I qualified for. Very good program, would like the copy and paste to be more like the old but with the stability of the new.
Response from Nitro Software, Inc.Mar 15, 2024
Hi Bryan, Thank you very much for your review! Your satisfaction with our products is the most important to us. We really love to hear that you are are finding our Nitro Pro software to be very helpful. Thanks, Team Nitro
Pierre M.
Feb 13, 2024
Your customer support is deficient. Over time you will lose.
I had version 3 installed and working well until my computer went on the blink. It was still under warranty so a replacement was supplied. Data was reinstalled but not so applications. When attempting to reinstall Nitro (updated in 2022) following procedure, serial number was never recognised and no response from support. Had to buy version 4 but feel having been had.
Response from Nitro Software, Inc.Mar 8, 2024
Hi Pierre, On behalf of Nitro Software, we do apologize for the poor level of support you have received thus far. We take feedback from our customers seriously and are always striving to provide a better customer experience. We would love to hear more details about the issue in order to try and find a resolution. Please if you have not done this yet, would you mind leaving a post in our Community Forum regarding the problem you are experiencing? linked here: https://community.gonitro.com/. Our Community Forums are actively monitored by Nitro employees, and we can better assist you with this issue from our Community Forum platform. Thanks in advance! The Nitro Team
customer
Jan 11, 2024
Great PDF editor
I've been using Nitro for years. Functionally it is an awesome editor. I liked older colors (in a previous version 13) better, though.
Response from Nitro Software, Inc.Jan 19, 2024
Thanks so much for your review! On behalf of Nitro Software, we are truly glad that we have been together for years and that you find our software to be a great PDF editor. The Nitro Team
Pierre Du P.
Jan 10, 2024
Easy to change from Adobe
Easy to change from Adobe. Efficient and fast support. Software working as expected with no hiccups. Would highly recommend.
Response from Nitro Software, Inc.Jan 19, 2024
Hi Pierre, Thanks so much for sharing your review! We are glad to hear that you recommend our PDF software and that you found it to be an efficient and easy to use tool. The Nitro Team
customer
Dec 16, 2023
Nitro PRO Pro
Very good professional PDF editor.
Response from Nitro Software, Inc.Dec 28, 2023
Dear customer, Thanks so much for your review! As we continually strive to create great products, positive reviews like yours are very helpful. Thanks, Team Nitro

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