Nitro Software, Inc.Reviews of gonitro.com

Response from Nitro Software, Inc.Dec 28, 2023

Hi Jay, Thanks for your review! We would love to hear more details about the issue in order to try and find a resolution. Do you mind leaving a post in our Community Forum regarding the problem you are experiencing? linked here: https://community.gonitro.com/. Our Community Forums are actively monitored by Nitro employees, and we can better assist you with this issue from our Community Forum platform. Thanks in advance! Team Nitro

Response from Nitro Software, Inc.Dec 28, 2023

Hi Bernard, On behalf of Nitro Software, we do apologize for the poor level of support you have received thus far. We take feedback from our customers seriously and are always striving to provide a better customer experience. For any outstanding issues regarding Nitro products, please feel free to leave a post in our Community Forums, linked here: https://community.gonitro.com/. Our Community Forums are actively monitored by Nitro employees, and we can better assist you with any questions you may have regarding our Products within our Forum. Thanks in advance!

Response from Nitro Software, Inc.Nov 24, 2023

Hi Mark, On behalf of Nitro Software, we do apologize for the poor level of support you have received thus far. We take feedback from our customers seriously and are always striving to provide a better customer experience. For any outstanding issues regarding Nitro products, please feel free to leave a post in our Community Forums, linked here: https://community.gonitro.com/. Our Community Forums are actively monitored by Nitro employees, and we can better assist you with any questions you may have regarding our Products within our Forum. Thanks!

Response from Nitro Software, Inc.Nov 2, 2023

Hi Rex, On behalf of Nitro Software, we do apologize for the poor level of support you have received. We are also very sorry to hear that you have switched products at this point. We will keep working to create great products and provide a better customer experience. Hopefully, you can count on us in the future again. Thanks. Team Nitro.

Response from Nitro Software, Inc.Nov 2, 2023

Hi Luc, On behalf of Nitro Software, we do apologize for the poor level of support you have received thus far. Please, we kindly have requested you for more information privately. We will do our best to take care of your case as soon as possible. Thanks!

Response from Nitro Software, Inc.Nov 2, 2023

Hi Mike, On behalf of Nitro Software, we do apologize for the poor level of support you have received thus far. We take feedback from our customers seriously and are always striving to provide a better customer experience. We would love to hear more details about the issue in order to try and find a resolution. Do you mind leaving a post in our Community Forum regarding the problem you are experiencing? linked here: https://community.gonitro.com/. We look forward to hearing from you. Thanks in advance!

Response from Nitro Software, Inc.Nov 2, 2023

Hola Paty, Sentimos que sus preguntas no hayan podido ser atendidas en Español. Seguimos trabajando en poder aportar el mejor servicio de atención al cliente. Para su caso especifico, nos gustaría pedirle más información y resolver su problema lo antes posible. Gracias por su reseña.

Response from Nitro Software, Inc.Oct 6, 2023

Hi Corné, On behalf of Nitro Software, we do apologize for the poor level of support you have received thus far. We take feedback from our customers seriously and are always striving to provide a better customer experience. In order to properly troubleshoot and address your issues specifically, please provide more details about your issue via our Community Forum: https://community.gonitro.com/. We are committed to providing the best possible user experience and look forward to helping you resolve your issue ASAP. Thanks in advance!