This is a scam, they tell me necklace is complete 2 weeks ago, still has not shipped. They keep telling me it is in logistics, how long does it take to put a necklace in a box and slap a shipping label on it. I put a dispute in with my Credit Card to get my money back since I have not gotten the merchandise. Worst site ever, should of realized when my order was also in a foreign language after I submitted it.
CI
Cindy
Necklace with photo
I ordered a necklace on March 28th. and received it within 8 business days. Very easy to order from website and you can follow your package, like I did through my email. No problems with the company and I love my necklace. I would order from them again.
BD
Brandi D.
Slow Shipping/Bad CS/Amazing item
I went with 3 stars because I could NOT get the company to reply and let me know when to expect my item. I actually got PayPal involved. After seeing some other reviews where people stated they never received their item, naturally I got nervous. After I opened a case with PayPal, I finally received a tracking number. I placed my order of February 28th, and received it on March 20th. “Technically”, it was only 14 “working days”...but let’s be real, when it says “shipping in 5-10 working days” you don’t expect it to take almost a month. I also wasn’t aware this item was coming from China. I would've been more realistic in my expectations, since I know items shipped from China can take a long time. My item was in what I’m gonna call “limbo” from March 9th, until March 17th. Zero tracking info added during that period.
The item itself - Custom 3D Moon lamp, is absolutely fantastic. Seriously one of the coolest personalized gifts I’ve ever purchased. I will say I was not really impressed though, until it was plugged in. Once I plugged it in, I was stunned at the beautiful detail in the photo and moon itself. The inscription on the back was exactly as ordered. The catalog photo is a bit misleading, but that’s on me for assuming what was in the picture would be the size I ordered. It was not. What I ordered is the 9 cm moon. It’s not lacking any detail, I just thought it would be bigger. Again, my bad.
Now that I know it takes about a month to receive, I will not hesitate to order another one. Spectacular gift ❤️
LK
Larrie K.
Never use this company they suck
Never use this company they suck
AK
Ahmad K.
DONT BUY FROM THIS COMPANY
This is the worst company ever, i made an order on Feb .04 to receive it by the valentine day , but until now i did not receive it and even no customer service you can talk to , as always ( be patient) , this company is fake . im going to dispute this transaction.
JC
Joe C.
We are VERY pleased ...
We are VERY pleased with the picture necklace I got for my fiancé on this site. If I had read all of the negative reviews first, I might have passed on an item she truly loves and wears every day! I chose the sterling silver engraved necklace and cropped a picture of the two of us. It was extremely accurate, even down to the clock on the wall behind us. It did take an extra week past what was advertised, but when she got it that didn't matter at all. She did replace the chain to a more sturdy version, but it is now her favorite piece of jewelry besides her engagement ring.
When I posted the necklace on FB, several people asked where we got it, because they wanted to order their own. Only one suggestion for the ladies; make sure you wear lipstick! Lol - Sheila was glad she did!
I will probably get another one for her down the road. It really was a wonderful gift, and the quality was worth the extra $10 to upgrade to sterling silver. I would add the photos of the original picture and the necklace here, but it won't take it.
PM
Pam M.
This is a joke
This is a joke. You can't find your package plus no numbers to contact anyone.
KR
Kris
I ordered an item in december and still…
I ordered an item in december and still have not received it. Try to contact them and get a message saying to be patient. Took my money immediately and says that due to overwhelming orders in december they are unable to refund my money because that is not a good reason.