GoloveyouReviews of goloveyou.com

I too ordered a necklace on October 21, 2017, and it wasn’t until after I paid for it that I realized that it was an international purchase. I vaguely remember reading something somewhere that made me believe that it was a US based company. I’ve shopped off of “WISH” before and didn’t have any issues, it just took some time to ship. So, according to the website I figured I would recieve a tracking number within two weeks so I kept checking my order. Finally recieved a tracking number after I emailed customer service. They were quick to reply, but still didn’t have a definitive answer as to how long it was going to take to recieve my necklace. In the mean time my bank cancelled my debit card due to a possible fraudulent charge (this order) so then I was pretty skeptical that I was out my $40 and I wasn’t going to recieve my necklace. I kept checking my order anyway. Eventually, after Thanksgiving I remembered my order and thought I would check my tracking. Until that point it just said it was going from China to US, but without any form of customs approval or shipping schedule. However, now my tracking said delivered! So, I checked to see if I had recieved anything in the mail, and sure enough it had arrived. It was nicely packaged, and I was under the impression it was going to be a little bigger, which I wasn’t crazy about, but it’s perfect. It’s delicate, shiny, and it’s legible. I absolutely love it and I never want to take it off! Excellent personalized gift, just make sure you order at least 6-8 weeks before you’ll need it.

Quality is horrible and customer service is even worse.

I placed my order with Goloveyou around October 16th and only saw the (negative) reviews about them right after my payment went through, and I honestly felt I was too careless & impulsive to not have checked first before purchasing. With all the negative reviews, I became open to the possibility that my hard-earned money had just gone to waste. But nonetheless, I still gave it time, waited, & hoped. Two weeks later I tried sending an email to inquire on the status of my order as I haven’t received any shipping notice or tracking number. Much to my surprise, I got a reply saying that “they’re working on it” with apologies for the delay. After a few more days, I finally received a confirmation of shipment with tracking number for the sterling silver infinity name necklace I have ordered. And on November 15th, after almost a month of waiting, my package finally arrived via Canadapost! I am from Canada & the item originated from China, so it’s understandable that it took time to get here. And in all fairness to Goloveyou, what I experienced with them was the opposite of what I’ve read here. My infinity necklace was beautifully crafted with the three names I indicated, and it is made of genuine sterling silver, placed in a cute mint green box with the Goloveyou logo and label on the cover. I am very much pleased with my purchase and kudos to Goloveyou for proving majority of the reviews I’ve read here, wrong. There’s always room for improvement though, and I can only hope that Goloveyou will strive to consistently improve their service so that they’ll gain more satisfied & happy customers like me. All the best, Goloveyou! =)

I have been waiting for exactly a month with nothing. They took the payment and Ive emailed a few times with very little progress. They just keep telling me to be patient. No tracking order number no nothing.

NEVER GOT MY PRODUCT!!!! I ORDERED 1 MONTH AGO AND I EMAILED MANY TIMES, TRYING TO GET MY MONEY BACK NOW BUT SAYS MY EMAIL AND ORDER NUMBER DON'T EXIST!!!! DON'T BUY FROM THIS COMPANY!!!! IT'S A SCAM!!!!! I CHECKED THE SITE OF GOLOVEYOU.COM!!! AND NOW ITS GOLOVEYOU.SHOP ***K SCAMMER!!!!

I got a picture made of my 2 friends. My friends husband passed away suddenly and I had this company make a charm with the last picture they had made together and then wrote something beautiful on the other side and I took it to my friend and she cried and told me how much she just loved it and wanted to never take it off. Well worth the wait to get this super nice piece. I will be a return customer. Thank you

The worst company to ever do business. The product that was sent to my grieving mother looked like a child had made it and looked like a picture of Hitler, and that's absolutely no exaggeration. My mother cried when she saw it and I couldn't believe they would let something like that through any quality check. Then trying to receive my refund they kept blowing me off so I had to file a claim with my bank.. Worst experience ever!!!!

Received my product but extremely poor unacceptable quality. Wouldn't wear it and most surely would NEVER give as a gift!!! Charged my credit card for MORE than I had authorized and if I chose replacement, I would be responsible for postage to and from China. Would only refund 1/3 of purchase price and I HAVE NEVER SEEN THAT!! DO NOT ORDER FROM THIS COMPANY!!!!! ITS A SCAM!!!!!!!