Golf WangReviews of golfwang.com

I purchased a hoodie from Golf and not only did I receive the wrong hoodie (not even from golf, a crappy knockoff Astroworld hoodie), but when I contacted Golf about the mistake they said they could not exchange the wrong item for the actual item I purchased. I explained that I am working a minimum wage job and I saved my money to buy this hoodie as a gift for my partner, so I asked for a refund if they could not exchange for the actual item. They refused to refund me, so now I have lost a substantial amount of money that I saved for. I feel as though they have stolen my money and there has been no remorse or regret on their behalf. Suffice to say I am utterly upset with their customer service. I will never purchase anything from their company ever again.

Ordered the Golf Igor Pack (Shirt + Poster) and the special edition vinyl - received the shirt + poster but no vinyl (ordered on 16/5, it's now October). Customer support has not provided any useful information on when this will be shipped, only that it is coming sometime soon. The shirt was good until washed (following manufacturer instructions), quality of the material and the shirt graphics go down with each additional wash.

150 days later and my igor vinyl has still not shipped. The only answers from their customer support have been basically: It will ship when it ships, no refunds or cancellation. Absolutely unacceptable, never order from here.

I ordered the IGOR special edition vinyl, and being very patient (I ordered in mid May, it's now October) and I messaged them asking if I could change the address on the shipping because it was only supposed to take 12 weeks to ship and I've moved house now. Now they are saying that they sent my package and that it's not their fault for the loss or damages and I have to take it up with DHL shipping? Yet I log into the website and the vinyl is still awaiting fulfilment and hasn't left the warehouse? As well as this when I first made the order on the vinyl the following day they released a special edition picture disk that I ordered right away. I messaged them seeing as the orders were barely even 24 hours apart that they would do combined shipping for me, but no, they wouldn't. So that's a total of $40 USD on shipping. The customer service is terrible and confusing, they won't give refunds and it's just a money grabbing website. Save yourself the hassle and never order from this site, it's such a headache to deal with and you pretty much feel like you're getting scammed.

If you have any kind of a problem with an item it is impossible to get hold of their customer service team. I have not received an item from them and it is not listed in the orders section on there webpage, which means I now have no means of communication them at all. Consumers have no means of communication with the store outside of the orders section. So if like me your order doesn't show up in this section, then you will never be able to contact the customer service team. So the store has affectively stolen £50 from my bank account. I have the online reciept from them and the PayPal receipt. I have also tried repeatedly to contact them through social media as well, but no response. I have now had to open a case against them with PayPal. I would avoid this store at all costs.

4 months of delay in my Igor vinyl order and I have to pay the customs tariff (24 euros more). Sorry Tyler you're e-commerce is a disaster.

Said they were going to ship my vinyl in 12 weeks, but that was 5/16 and today is 9/2. I'm guessing my money is just gone?

I ordered an album from their website back in April. Its now the end of August and still haven't received my order. Their customer service hardly ever respond and when they do, they make excuses. NEVER ORDER FROM THEIR SITE!!