Ordered IGOR Limited Vinyl Pack right away as it was released. Not only that it was made only in October, instead of July. Futhermore it had never been shipped to me. On the website it's stating "Shipped", but once I contacted DHL they told me that they never even received a package itself from Golf Wang. I've sent around 15 emails, but never got a response even once. Now I can't get my money back, can't get ahold of them, can't do nothing about it.
The most awful experience I've ever had ordering online which destroyed my good attitude with the artist.
JW
JACK W.
Wrong Color, Terrible quality.
I ordered a black save the bees hoodie and it came back orange. The paper in the bag even said black. I also ordered a white crew neck with blue text and it came back grey with white words, this color way wasn’t even an option. The quality of the prices are terrible, they are rough and feel cheep. Don’t buy
MG
Maximo G.
Please do not waste your time and / or money
Please do not order from this site; I ordered one shirt and said it would arrive in 3 months. Ok, whatever, its golf wang, worth the wait. No, it's not. After failed communication throughout the delivery process, I inquired about the shirt to check up on it, and it got "lost in the mail". I had to ask the site about the shirt for them to inform me that the shirt would not arrive (note this is like one week before [i thought] the shirt would get to my house). They then proceeded to say that they would refund me w/in 8-10 days... which is most definitely way too long in the first place.
I am not ordering from golf wang for a long time; I wasted $50 on a shirt that I would actually get.
Honestly get some crocs and jibbitz for the same price (if your order crocs on Zappos, it's like $10 less, and mine got here in 3 days.
AG
Auto_Guy
Terrible Customer Service, False Promises, and Borderline Scam.
Around the time IGOR was released, GOLF offered several pre-order bundles. I purchased the limited edition vinyl bundle, which came with the vinyl, a poster, and a sticker. I figured that it would take a while to arrive, as the website said it would ship out in roughly 12 weeks, so I ordered it and watched the shipping status for the next 5 months or so. When the status finally changed over to shipped, I was excited. Upon the delivery, I noticed that the package was fairly small, and after opening it, I was greeted with just the vinyl, without anything else included in the bundle. So, I then messaged their support staff explaining that I was missing half my order. The response was an automated one, simply stating that my package was delivered. I sent a follow-up message and re-explained the situation and received a message which stated GOLF was not accountable for anything lost in the mail. However, there was no obvious indication that the package was tampered with in any way. So, I messaged back, re-explained what the deal was, and explained that the package indicated that it was an issue on GOLF's end. They then proceeded to tell me that they were going to fix the situation by shipping out my missing items. I thanked them and waited... and waited... and waited, and that's where I am at now. I sent a reply message and got nothing. This is probably some of the worst customer service I have personally ever experienced. I enjoy their products I have purchased in the past, and the vinyl looks and sounds great, but that does not excuse neglecting to ship out half of my order. Ridiculous. For those looking to purchase GOLF items, buy them at a concert, because their website is a borderline scam.
AN
Angela
They should have no stars really
They should have no stars really. The goods look great on screen but take ages to arrive, from China, and the hoodie that came is cheap quality, a tiny size and nowhere near worth the price we paid even though it was a Black Friday deal. Now they tell me I can't get a refund as it was bought in the sale. So angry and wishing I'd read these reviews before purchasing steer well clear.
AE
Aimee E.
1 star is because my son likes the 3…
1 star is because my son likes the 3 items I bought him.
These people do not care about you as the consumer, or what product they put out.
The shirts are rough material, not cozy at all.
They sent the wrong items, cheaper products than what we ordered and paid for. No return shipping waybill provided - they make it so difficult to return, that you don’t end up doing it. A waste and disrespectful to your hard earned dollars, which is all they clearly want.
Inferior product.
Shameful customer service. Good luck getting ahold of anybody. Emails are spam style. You know they don’t actually give a shot (edited for language).
Never again & boycotting anything by TTC.
DK
Double K.
Shipping
takes ages to for them to actually ship something to you, I’ve been waiting months for a mere sweatshirt. I recommend NOT buying straight from the golf website instead try Grailed or eBay. Wish they would improve their website so that the shipping would be quicker....
Not buying from golf until they fix they’re website
LA
Laforge
Not answering my mails
Not answering my mails. I haven’t receive my vinyl and keep on asking. I ordered in may 19 but they even stop to reply me. This is not a way to treat customer and fans. I am quite disappointed. I also angry because I cannot even get my cash back.