Ordered 3 items on 11/30, hoping it’d be there by Christmas. I live in NC, not overseas. It’s 1/28/21 and I still haven’t received it. After reading the Reddit sub and other reviews on here, it seems this has always been an issue. Like another reviewer stated, I contacted them the first time, and they gave me a pre-ship tracking number with date of 12/11. That same tracking number still says the package is in Culver City and hasn’t been received by USPS yet. I contacted them a second time on 12/20, and they responded with the same info from prior email and stated my inquiry had been closed/resolved. I love Tyler, but doubt I’ll order from GW again.
VE
Vera
Golf Wang: Scam
I placed an order with Neith Fashion on 12/21/2020 for two items, thinking that the vendor was based in Los Angeles, CA. The website guaranteed two-day shipping. Within minutes of placing my order, I received an email riddled with typos indicating that my order would be "delayed." On 12/27/2020, I received a tracking number from a Chinese fulfillment/drop shipper. I reached out to cancel the order and request a refund but did not hear back from the vendor until I posted a negative comment on an Instagram post. The vendor proceeded to verbally harass me and refuse to issue a refund unless I filled out a sketchy Google form process to "request a refund." Eventually, on 1/3/2021, the vendor responded to my emails but rather than provide a return label/refund, they continue to dodge the request. I imagine they are doing so in order to take up time so that their refund policy is no longer in effect (return your item(s) for a full refund of the item's value within 30 days of receipt.) I received one of the two items on 1/11/2021 and the product's shipping label indicated that it was sent from 'Hou Wenzheng' at 1200 Worldwide Blvd., Hebron, KY 41048. When I googled this name and address, I found several other complaints and business websites ('Golf Wang' , 'Wild Fang', 'Neith Fashion') with angry buyers expressing similar concerns over dropshipping, misleading business practices, and brushing scams. Avoid at all costs. I am still waiting on my return label and refund for these cheap products.
MD
Marion D.
Shocking service
Shocking service, or should I say lack of service. Items ordered in good time for Christmas and still not received. GOLF advised once we have shipped it’s not our problem! Great so whose problem is it then? Mine I guess! Would not recommend at all! Really disappointed.
GR
Greg
Golfwang quality not the same as once were
Purchased a new Golfwang hat online when they released the new collection.
Having purchased a hat from them years ago and being extremely impressed with the quality, I decided to get a new one.
The hat just arrived and I was so eager and excited to take a look. Upon opening it, I was extremely shocked and disappointed by the quality and make of the product.
This feels like an imitation to the one that I received years ago. The first one was made in the USA and this one was made in China and you can see the difference.
Seems to me that they have dropped the ball and the quality of their products - in order to produce them for less and make more money.
Being from Australia, I paid $90 with shipping and I will definitely be looking in to getting a refund because this product is so poorly made.
Very disappointed customer that will be spreading the word and would be very reluctant to purchase again in the future.
MF
Michele F.
Beware..Horrible Company
Order gift Dec. 5th. Have not received yet. Contacted customer service and there response was 10 business days to process and another 5 to 7 days shipping. Gave me a tracking number and when I look it up says waiting for arrival to post office. Pre generated tracking number. Sent them another’s message and no response. Never again.
UpDate- it is now December 28th. Asked them about order. Got reply back saying there out of office until after the holidays. Called my credit card company filed a fraud case. Later that night they said order was cancer and expect refund back in 7-10days.
JA
Jill and Stephan L.
So far I am truly disappointed
So far I am truly disappointed. I ordered over $600 of clothing in December 12th, the day they became available. The order still states unfulfilled. These are my sons only Christmas gifts and more money than I have ever spent on him. Now he will have nothing to open. They either should have been prepared to send these items in time for Christmas or made them available earlier. What a shame! This company charges outrageous prices and DOES NOT deliver on quality!!!!
MB
Melissa B.
I agree with everyone else
I agree with everyone else. I bought one simple pair of socks over a month ago..it hasn't arrived and when you click on the order it goes to a nonexistent page. Lucky for me I only lost $13, but my daughter would have liked those.
AD
Alex D.
Terrible quality and sizes are outrageous
Terrible quality. Print is already coming away. And the size guide is ridiculous.
Ordered large and it's so small!
A real shame and wont be supporting Tylers ventures anymore.