Sarah S.
Don't order from this company
Don't order from this company! I ordered some magnesium from Gold Seal even though the ordering process was full of unclear prompts that seemed designed to get one to buy more and promotional pricing was misleading. The next day an email from the company offered a cancelation and refund if desired because of delivery delays. I canceled my order in the manner described immediately since I had misgivings after reading reviews. And a receipt email showed prices and items I didn't want. But the company will now not cancel or refund, saying my order is already "in progress. Delays, deception, refusal to honor their own offer of cancelation from customer service.
Response from Gold Seal SupplementsOct 16, 2026
We’re truly sorry for the frustration and disappointment this experience has caused. 💛 We understand your concerns regarding the ordering process, promotional pricing, and your cancellation request, and we apologize that the situation has left you feeling let down. This is not the experience we want our customers to have. We’d appreciate another opportunity to review what happened and clarify the status of your order. Please reach out to our email support team so we can take a closer look and assist you further. Thank you for sharing your feedback.




