GoldiaReviews of goldia.com

I’ll admit I was initially hesitant to order from a company I hadn't used before, especially since online shopping can be risky when something goes wrong. When my ring arrived in the wrong size, it was definitely disappointing and frustrating. However, Goldia’s team handled the situation exceptionally well. It turns out the sizing mix-up was an issue with their third-party supplier, but Goldia took full accountability rather than making excuses. Every single email I sent was answered within 24 hours. They arranged for me to return the original ring and sent out the correct size without hassle. While buyers should keep in mind that third-party shipping delays or errors can happen, Goldia’s responsive and helpful support completely resolved the issue. Because they proved they will make things right when mistakes happen, I feel very comfortable recommending them to others.

I ordered my husband’s ring on June 6, 2026 and didn’t receive until July 7, 2026. Customer service did get back to me right away to let me know that there was a delay. My husband loved his ring. It was exactly how it was pictured. I just wish I would have received it in time for his birthday

It was great minus the delivery time I think it took to long other than that I was satisfied with the product.

The necklace was beautiful. The price was excellent, better than I found anywhere else. This was my second purchase from Goldia and I will definately use them again.

I purchased a 14ct Gold Bracelet and full disclosure the bracelet wasn't exactly what we were looking for so it was ultimately returned to Goldia BUT I can honestly say the whole process, including the return, was handled very professionally and with great understanding. We were kept informed and updated at every stage. Their customer service could not be faulted. Every message was replied to and would happily order from them again if the opportunity arose. I am based in the UK and all excess Customs Fees and Taxes were immediately refunded once Goldia were aware of the extra costs and the refund was quickly processed once the bracelet was back at their returns office. The return was not due to poor quality or workmanship it was just down to personal preference once the bracelet physically arrived.

Bought two birthstone necklace charms. Items were smaller than expected but overall a nice piece.

I love the gold chain I purchased from Goldia as a gift for my partner. The quality of the gold is beautiful and very noticeable — it felt premium the moment I received it. My partner was very happy with it, which ultimately is what matters most. I initially ordered two items: the gold chain and a St. Christopher pendant. When they arrived, I was surprised by how small the pendant was. To be fair, Goldia had sent a confirmation email outlining the size (including the bail), so the measurements were provided — it just appeared smaller than I had expected in person. I reached out to clarify and even measured the pendant myself to discuss it further. While my request for reconsideration wasn’t accepted, the team advised me to return the item instead. I arranged to send it back from Australia to New York. Upon the successful delivery of the package, they processed the refund immediately. They also agreed to cover $10 of the shipping cost (which amounted to $50). Overall, despite the return experience, I’m very happy with the gold chain and the product quality. I ended up purchasing a slightly larger St. Christopher medal locally in Australia at a slightly lower price, which worked out well for me. Goldia offers lovely pieces with evident gold quality — just be sure to carefully review the measurements before purchasing.

Beautiful piece of jewellery…. Thank you for my update