Eileen
This is the worst company ever
Golden Gate Relocation is the worst company ever! They gave me a quote for $3300 and when they arrived at my house and once they had all of my items in their truck, they said my move price would actually be $11,000. Then they stole my goods and kept them in a warehouse for a month and refused to tell me where my goods were, which is entirely illegal. They demanded I wire money and would not accept a credit card payment, again showing that they are a fraud. They refused to release or tell me the location of my items until I got the DOT and California Bureau of Goods and Services involved. Beware, do not hire this company or your goods will be stolen or damaged and possibly never delivered. There is a Social Media Group group with over 80 members that have had their items stolen and damaged. I am not alone in this complaint. Moreover, this company is not licensed with the Department of Transportation and their insurance has not been renewed. They are not authorized to do any transportation by any government organization. On another note, if you Google their office headquarters address, you will see that they are not located at that site. The Department of Transportation cannot figure out where the management of this company is actually headquartered. It's not clear why they haven't yet been closed down. Other, if you see any five-star reviews on this company, they are fake. They hire people to make fake 5 Star reviews. This company will respond that I had more items than had originally been quoted. However, isn't it interesting that when I showed up at the items "hostage location" with another moving company, the new moving company charged me $3,700 to move my items out of state.
Response from GOLDEN GATE RELOCATION LLCDec 2, 2024
To be clear the client did NOT pay our company...she wrote a check and put a stop payment on it and chose to have another company move her goods. GGR has no control over the tariff/rate the other company charged the client.




