The First Online Performance Medicine ClinicPrescription-strength treatments & performance psychology for energizing sleep & confident presentations.Start Sleep VisitStart Performance Visit
Kick Health (gokick.com) has 1,530 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
gokick.com
Website
gokick.com
Category
Mental Health
Location
Dover, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 38% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Well the Dr wanted to RX me a couple meds that I have already tried and do not work for me. And that was it.. I pleaded with him to help me with my sleep as advertised but he referred me back to my physician. What the heck then what am I paying for here?? I have to say this is not as advertised and not even a refund was offered when you all could not help me! As far as I am concerned this is just another scam promising something “different” but it’s exactly what your primary care Dr can do. No counseling or therapy just another RX and good luck 🤷♂️
KM
Kristi M.
They dont even read your answers on the…
They dont even read your answers on the questionnaire. I clearly stated a medicine that had the revers effects with headaches when tried. They proceeded to send the medicine to try anyways. I tried messaging as soon as I saw (within minutes) to cancel as at that point it felt scammy. All of a sudden crickets. They proceeded to charge and send. Now im trying to return and can only get a hold of the pharmacy but they can't help with that of course. SAVE YOUR TIME AND MONEY!!!!!
BC
Ben C.
Kick health is such a shady company
Kick health is such a shady company. They refuse to refund my money after losing my order. I told them my address and they sent it to a different address and after I told them I needed a refund 3 times they just stopped responding to my emails and kept my 65$. It’s the worst experience I’ve had with any online company. Horrible customer service. I’d consider it wire fraud. Don’t do business with them.
Response from Kick HealthJun 28, 2025
Hi Ben - we sent you a replacement package at no charge after you provided an incorrect address. Tracking links were provided on both the original package and the replacement package.
We have sent multiple packages to you with no issue, and there is not much we can do if you provide a wrong address.
As we explained to you, we consider this issue resolved. Calling us shady and demanding a refund after the replacement package was delivered is ridiculous and unfair.
EN
Emilia N.
Horrible feeling after taking beta blocker
I’m a very calm and healthy person. I occasionally experience anxiety in the car, but overall, I’m happy and not generally anxious. I requested a beta blocker for a big performance that’s coming up soon, and I decided to test it beforehand.
The first time, I took half a pill (5 mg). Almost instantly, my tongue went numb and I became extremely thirsty. Then, about 15 minutes later, I started feeling strange. I couldn’t calm down—I felt very anxious and uncomfortable. I went to the gym and felt better after working out.
A few days later, I decided to test it again. This time, I took a full pill (10 mg). Once again, I experienced tongue numbness and thirst, followed by intense anxiety. I kept walking around the house and couldn’t settle down. I felt my own heart beat. I even told my husband that if something happened, he needed to know what I had taken. I texted the online doctor, but he just said it wasn’t a normal reaction. That is it! I guess it’s not for me.
Now I have 60 pills left that I will never take again. I’m not sure what caused this reaction, but it was absolutely horrible
Response from Kick HealthJul 18, 2025
Hi Emilia, we're truly sorry to hear you had such a difficult experience — that type of reaction is extremely rare, and we understand how unsettling it must have been.
Taste can be a very personal experience, and we’re sorry this one didn’t sit well with you.
If you’re open to it, our doctors would be glad to consult with you further and explore other options. Let us know if you'd like to revisit this with one of our clinicians — we’re here to help you find the right fit.
NA
Nae
I am still waiting for my order it’s…
I am still waiting for my order it’s been close to 3 weeks and the meds have not arrived. Need to establish a customer service number that we can call for shipping and delivery issues instead of the inconvenient chat.
Response from Kick HealthJul 18, 2025
Hi Nathan, we sincerely apologize for the delay in your order, which was caused by a processing error on the pharmacy’s end.
As soon as you raised the issue on our secure chat, we did our best to resolve it and shipped out a replacement within 24 hours. While we know this doesn’t undo the inconvenience you experienced, we hope it reflects our commitment to taking responsibility and supporting our patients when things don’t go as planned.
SR
Sylvain R.
Terrible taste for the green gummies
Terrible taste for the green gummies
Response from Kick HealthJun 29, 2025
Hi Sylvain, thank you for the honest feedback. We're sorry the taste didn’t meet expectations. We’ll be sure to pass your input along to our product team.
KC
Kristen C.
Unresponsive customer service
Unresponsive customer service. Will bill you for sleep subscription without actually sending you medication. Multiple messages and emails sent with no response.
EF
Emily F.
I've been waiting almost 4 days and…
I've been waiting almost 4 days and have still heard nothing back about my prescription after I had paid for two visits