Lala
I got one of their flavored mint…
I got one of their flavored mint prescriptions… It taste so bad!!! Really really awful! When I complained to Customer Service, they did nothing at all!
The First Online Performance Medicine ClinicPrescription-strength treatments & performance psychology for energizing sleep & confident presentations.Start Sleep VisitStart Performance Visit
Kick Health (gokick.com) has 1,530 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 120 reviews with 1 star · Clear filters
Lala
I got one of their flavored mint prescriptions… It taste so bad!!! Really really awful! When I complained to Customer Service, they did nothing at all!
Elizabeth S.
Unfortunately did not work for me. Tried a couple times, no luck. Definitely will not be refilling but thanks anyway.
Response from Kick HealthMar 1, 2026
Hi Elizabeth, We’re sorry to hear that the medication may not be having the intended effect for you. Our Care Team has reached out via the secure Patient Portal, which is always the best place to contact us regarding anything related to your treatment. Everyone can respond differently to medication, and in some cases, dosage adjustments may help improve effectiveness. We’re happy to discuss this further with you through the portal.
carin T.
Very caring and helpful at first, but when I never received my medication (even allowing for inclement weather)they stopped answering my questions. Do not use this service.
Don't show my N.
Never received the medication for sleep, no one replied to the multiple requests for help over two weeks, not even the doctor. Update based on their response, they said they will ship it out but they don’t know who I am, and they still, to this date 2/10/26, have not replied to a single message on their website.
Response from Kick HealthFeb 4, 2026
Hi, we are having a look into the issue with your visit and what caused the error in sending out your medication. We apologise for the delay and will have your medication shipped though our expedited shipping by the end of the day.
Stephan
⭐ 1 Star I placed an order on Wednesday and paid extra for express 3‑day shipping. It’s now Monday and I haven’t received a single update — no confirmation email, no tracking number, nothing. I’ve reached out multiple times and haven’t gotten any response at all. The communication is absolutely nonexistent. At this point I have no idea if my order is even being processed. Extremely disappointing and completely unacceptable.
Susan D.
No help. It didn’t work
James F.
Kick is only helpful if propranolol works for your performance anxiety. This company could be misleading people into thinking the doctors will be able to develop a personalized treatment plan. In fact, they seem to only prescribe propranolol. The doctor prescribed propranolol even after I stated in the online form notes that propranolol was not working from the prior kick prescription. I am not satisfied with their services. Revised review: kick followed up with me and we reached a compromise. They refunded me for the second follow-up. Thank you kick for being an honest company.
Response from Kick HealthJan 13, 2026
Hi James, We regret that the medication was not effective for your particular care needs. Response to treatment can vary from person to person, and not every medication works the same way for every patient. While we do offer multiple beta-blocker options, if a patient is generally unresponsive to this class of medication, prescribing additional beta blockers is unlikely to provide meaningful benefit. In your case, which your review does not reflect, you were able to discuss alternative treatment considerations directly with the doctor, and your visit was refunded when it became clear that we could not establish a suitable treatment plan.
Natassja S.
Worked well for anxiety but I won't be using again due to the extreme migraine it caused.
Response from Kick HealthDec 14, 2025
Hello Natassja, we’re sorry to hear about the migraine you experienced. Migraines are not a common side effect of beta-blockers. Our Care Team has reached out to you through the secure patient portal so we can review this with you directly and discuss next steps regarding your treatment. The portal is the most appropriate place to address medical concerns and ensure you receive proper support. You can view and respond to your Care Team messages by logging into your account at www.gokick.com/me