Consumer
medicine not working at all
medicine not working at all , expensive, scam
The First Online Performance Medicine ClinicPrescription-strength treatments & performance psychology for energizing sleep & confident presentations.Start Sleep VisitStart Performance Visit
Kick Health (gokick.com) has 1,530 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Consumer
medicine not working at all , expensive, scam
Joseph F.
Did nothing
Andre
good morning! bad experience! my order has been delayed since April 16!!!!!!!! They don't respond to me on the website! I think I was tricked.
Response from Kick HealthJun 6, 2024
Hi Andre - we've already shipped the medication TWICE to you. The first time it was returned due to an invalid address, the second time USPS tracking is showing it was delivered. Please reach out to us in your secure account so we can figure out how to get this to you.
Mallory S.
This company uses deceptive bait and switch practices to sell their service. They clearly advertise $49 doctor visit on their homepage, but then charge you $59 at checkout after the assessment is complete. I contacted the CEO who said they recently updated their prices. I asked for a price adjustment since this is not the price advertised, but he refused. I contacted customer service multiple times and have been ghosted. I gave the company numerous attempts to rectify the issue without resolution before leaving this review. They have yet to "update their new price" on the website. The product works fine, but I would advise using another provider. I notice Kick Health is leaving snarky responses to 1 star reviews while claiming they don't "ghost" when they are CLEARLY doing just that! Can we say *gaslighting*? Why not rather provide your customers with responses from the jump so you don't have to spend your time doing damage control by responding (poorly) to so many 1 star reviews? I am happy to provide the transcript of my emails if I get any pushback from the company. The only reason there are 5 star reviews is because its an effective drug. EDIT*** To Kick Health: I corresponded directly with the founder (or someone claiming to be him) via email before posting this review. He explained that the prices had recently changed but had not yet been updated on the homepage. However, the wording on the homepage is misleading. Despite initially admitting to the "price change," the founder then attempted to backpedal by claiming that the $49 fee was for follow-up visits. In reality, the fine print indicates that this fee is for the "intake" appointment, implying it is for first-time patients, not follow-ups. It is disappointing that your company and its representatives are unwilling to acknowledge their mistake and have instead chosen to mislead and gaslight customers. Instead of correcting the fine print for future customers and addressing the grievances of those who have had a negative experience, your approach has been evasive and unhelpful.
Response from Kick HealthJun 6, 2024
Hi Mallory - there are different prices for different products. The checkout page clearly states the correct price. It is not a bait and switch when you agree to paying the price clearly shown to you.
Charles F.
I spent $70 on a beta blocker over a month ago and never received anything or any correspondence after multiple outreach attempts on their site and email. Seems like there little to no customer service. Don't waste the time and money and go elsewhere.
Response from Kick HealthApr 23, 2024
Hi Charles - we already responded to you via secure messaging in your account at www.gokick.com/me Could you please login to respond?
Diana Z.
They are scamming people with their sleep insomnia product. They basically make you agree to a subscription (which I was fine with), then you go through the initial visit and they send out two products to try out. After that, they tell you to text the doctor and let them know which product works best. I did that and got no reply from the doctor. I messaged customer service and got no reply from them. They billed me again. No product came. I kept pestering customer service until they finally replied and said I had to do a follow-up visit. I did the follow-up visit and they sent the product and billed me AGAIN. They bill you without sending product and they give you no indication of what to do next, then they ghost you completely. They completely ignore your messages. Do not fall for their scam.
Kyle C.
This product made my stomach very sick
Michael M.
Made me very dizzy both time I used it total rip off.