Kick HealthReviews of gokick.com

I was uneducated that there is an interaction between this and anti-seizure medication. I took the beta blocker before a podcast interview and almost passed out. My heart rate was incredibly slow, my brain could not focus and spoke incredibly slow. It took several hours until I felt safe to drive home.

So after spending $69 for a doctor to prescribe my first sleep aid that cost me another almost $30 that did not help at all, then he prescribed a second that cost another almost $10 that also did absolutely nothing, I looked up the second prescription to find out it is for high blood pressure and/or ADHD, which i have neither of. I sent a message to find out why the 2nd was even prescribed, and he then informs me that because I take FLUoxetine, he is limited on what he can prescribe. I should have been informed of this from the beginning so I could have decided not to pursue sleep aids from your company. This was a total rip off and I still can't sleep. So thanks for wasting my money and for absolutely no help! I will be sure to copy this message and post it as my review o. TRUSTPILOT.

Didn't arrive. Very bad and unresponsive customer service. Just go through your PCP for it.

The company advertises 'same-day prescriptions from expert doctors' in their social media ads but fails to deliver on this promise. As someone who has used other telehealth providers like Circle Medical (which genuinely offers 24/7 service), I expected my Sunday submission would be processed that day for my Monday medication needs. When I realized the provider wouldn't review my case on Sunday, I promptly emailed and messaged to cancel the visit. Despite my proactive communication, they charged me and refused to process a refund. The most concerning part was my interaction with the founder after providing feedback. Instead of addressing the service gap, they responded dismissively: - Claimed I was 'the first person ever to complain about this in tens of thousands of visits' - Deflected responsibility by saying 'We are not urgent care' - Questioned where they promised '24-hour service' (though their advertising clearly states 'same-day') - Stalked my personal employment background (“you work in banking”) to use as combative tactic in trying to tell me I’m wrong? (Highly inappropriate and uncomfortable – we’re talking about YOUR business/service, what I do for a living is not relevant) For a company that markets itself as being 'Built With Empathy' and backed by 'People Who Care,' the response was surprisingly defensive and unprofessional. For reference: Cambridge Dictionary defines 'same-day' as 'a service that is provided on the same day that it is ordered.' And while we're sharing definitions, Empathy is defined as 'the ability to share someone else's feelings or experiences by imagining what it would be like to be in that person's situation.' Something to consider for a company claiming to be 'Built With Empathy.' I'm sharing this experience so other potential customers can make an informed decision about their healthcare provider. There are other telehealth options available that truly deliver on their promises and care about feedback from their customer base.

Very bad customer service. Did not get the product I ordered. Customer service refused to help or accommodate. Update. Kick is lying. I have been in contact with the pharmacy about my prescription. The pharmacy is aware that I have not received it. I have not gotten a call from you. Even so, it seems Kick only tried to call me once I wrote this review despite trying for several days before to solve this problem through their chat.

I paid my money but never received anything. Nothing digital or physical. Don’t waste your money. No response from website

I ordered a ‘double pack’ from them. The first time it was shipped it came with two small carrier containers and the large bottle has cotton in it to prevent the pills from bouncing around. The second time I got the script in the mail? No little containers, and no cotton. Almost every pill was broken into a coarse dust. I had to guess how much to take every time. I reached out to them to find out how much weight I should take and didn’t receive a response. In my opinion, I should have received a replacement at the very least. I ordered again, only because I need the meds and I don’t have a replacement supplier yet.

I have never received any medication at all have reached out to you many times and have received nothing you just took my money!!!!!! Unacceptable very deceitful company take money from hard working people and do not deliver shame on you