GoJaneReviews of gojane.com

If this company hadn't blocked me, I still wouldn't have given them my ongoing patronage. I used to shop from them for years until I had a negative experience with an item. The problems I incurred with their customer service led to my contacting my credit card company to dispute the charge - and they lied to the company. I had the documentation to prove otherwise. Don't know if it's under the same ownership/management as this occurred several years ago, but I was so turned off, I'd never give them my business again.

Ive spent over $1000 dollars on this company. They screwed me- a long time customer. I spent $200 dollars on clothes during a 50% sale. They charged me full price. It should have been 100 not including shipping. The sales representative was rude and basically told me to deal with it because they could not give me a partial refund even though i had documentation. Its fine because I will never shop at GoJane again!!!!

I'd been shopping with go jane for almost 10 years but lately the quality and look of their items has gone way downhill and the prices up. The styles are not cute I don't know if they sold the company or what but it has changed and not for the better.

The shoes from this brand are for people with very skinny, narrow feet, point blank. I think these items are centered around a specific demographic since they are all made in China... I made a good purchase of slippers which are great honesty but would have returned the other two failed shoes I bought, but the shipping fees are NOT worth it. I think it is of poor taste that they do not provide a reduced price for a shipping label they could send you via email (like Forever21 does for example) when you need to make a return/exchange. This alone let’s you know the integrity and caliber of the company – greedy and no sense of customer service or desire for brand loyalty due to their own cheapness. I will be deleting my account and unsubscribing from all emails from this company because I consider them a rip off at this point.

DO NOT BUY FROM GOJANE , I DIDN'T GET MY ITEMS TOOK THEM WEEKS TO GET BACK TO ME I GOT MONEY BACK BUT DIDNT GET THE FULL AMOUNT BACK. THEY ARE A SCAM DONT BUY FROM THEM

I ordered shoes a week ago. I’ve emailed them about my order & was told it would be delivered today or tomorrow. They told me they shipped it out a couple days after my order. UPS says they have not received it! I’ve emailed multiple times today & a couple of hours ago, they have started the process! But I have to wait another week just to receive my shoes! They’ve put the blame on ups because of the holiday season

STAY AWAY THEY ARE NOT THE SAME!!! What I emailed: I am a longtime loyal customer but I am really disappointed in how I received my order. I received my order in a poly shipper bag. The box is extremely damaged. Someone used poor judgment in choosing the poly bag. I keep all of my shoe boxes for all of my shoes and rather not have them damaged especially when paying for shipment. To received it like this is unacceptable. GoJane response: From Carly Thanks for shooting us an email. We apologize your shoe box arrived in that condition! When any merchandise is shipped out its almost in perfect condition including the shoe boxes. Unfortunately we are unable to control how the package is handled while in transit to you.

I used to order from go Jane and the prices were great. I see jeans that are wholesale priced at 27 dollars a pair but they have them for 100 dollars and the. Want to say it’s 50% off. This company lost me with the jacked up prices.