GoJaneReviews of gojane.com

My shoe came today and its little small. But i should gotten a bigger size.

Fast shipping but quality was very cheap. I ordered a size 10 and it felt like a size 9. I originally wear a size 9 in shoes but always order size 10 in heels because my foot is wide. But then again I did order a heel on clearance so idk. I'll probably try and return it.

I have been an avid shopper for years. Mostly shoes. The other day I ordered 2 pairs of the same shoe. One nude aND one black. The nude was perfect which is why I can truly share how disappointed I am. The right foot of the black pair had a very obvious defect. The straps were way too loose. Gojane sent me a label to ship them back after sending them photographic evidence. I agreed to an exchange because I love this store but I am truly disappointed. They assured me that the item would be inspected before shipment. I took a leap of faith. Boy was I wrong. I received the item, this time both the left and right foot were loose.The packaging was obviously not original and it was even more obvious that i rec a pair sent back by another customer. After contacting cs I was informed that I agreed to the risk. It is 2016, they need to hAve a better return policy and take full accountability for the product being sold. I have to send the shoes back at my expense of course. At pretty much the same price as the purchase cost cause its Canada. Complete waste and disappointment. I can't say never but I will throttle my purchases. Not even a one time courtesy was offered. I've been shopping with them for years. My account testifies that.

Quality of clothes is so-so. Prices are good. Lots of selection.

I purchase a few items from GoJane.com. You have to admit there's some awesome looking clothes on the site. In all I must say I spent well over a hundred. Within 3-4 years, the high waist jeans are true to size. They been in my wardrobe now over 2 years. I order at least 3 pairs of shoes. With constant wear. They last almost over 3 years. The sole of one pair has became detach. In my opinion they wear amazing but not worth the price they charge. Most of the shoes run smaller. So s size up is recommended. The jacket I purchased was extremely cheap made but people love it. The jacket luckily is still attach and working properly. I also have a one piece bodysuit. Give and take a few other items I purchased are milo her around. You honestly get what you paid for. Jeans for Gojane never fail me. Shoes, you need them to last. Save money for a great pair and a reliable designer.

ok quality for the price

I am one of those customers who is a die-hard loyal customer, until a brand/store gives me a reason to no longer support them, and today that's exactly what happened with GoJane. My online shopping habits are very reflective of my regular in store habits. Usually I go from store to store, and sometimes take days to mull over a shopping decision. It is always the case that on any given day I have many baskets across my list of fave online stores. Today however was definitely proof of something I believe GoJane has been doing since some time last year when I first noticed it. So...my GoJane basket was filled with all the items I have been contemplating getting over the past week, and then lo and behold into my Gmail account, comes a 25% off sitewide promotion. So upon logging into my GoJane account, and expecting to see an overall price cut, what I noticed was a bit more startling. Nothing at all had changed. Of course at first I imagined the reasoning behind this was that maybe some of the items, being sale items were excluded from the 25% off. Oh no...instead items which had a specific price prior in the week, and believe me, I know all the prices (eidetic memory) had been marked up to reflect a "sale price," which in fact was the original price. In some cases the price ended up being up to a $1.25 more on an item. While this may not be a big deal to a lot of people. Little things like "pulling the wool" over customers' eyes is a big enough deal for me as consumer to lose "trust" and "confidence" in a store that I had gotten so comfortable with. Sadly, while I might just be a drop in the bucket of customers you, GoJane might have, unfortunately I have jumped ship. I don't entertain dishonesty.