HighbrowReviews of gohighbrow.com

Really bad practices in terms of trial periods / paid membership subscriptions. Will not accept to refund, even though their cancellation page was broken. I recommend you stear away from this company as much as you can!!

I signed up to a 30 day free trial, and then tried to cancel, but the page to cancel the subscription was broken. Now they have charged me but I explained that I tried to cancel but couldn't. They are unable to provide a refund and this is really bad practice.

I'm writing this review to express my disappointment with the customer service provided by this course platform. When I requested a refund, their response was: "As much as I’d love to help, your refund request is beyond what we’re able to do for our customers." This response came across as uncaring and showed an unwillingness to address a genuine customer concern. My disappointment didn't start there, though. I found myself losing interest in their product when I realized that their courses weren't searchable. This seems like a basic feature that should be available on any platform offering multiple courses. When I messaged them on Facebook to ask about this, I received no response. This lack of communication only added to my frustration and decreased my trust in their platform. The combination of these experiences has left me feeling like this company doesn't prioritize its customers' needs. I hope my feedback prompts some positive changes and encourages a more customer-focused approach.

Sophomoric content at best and horrible customer service. Please do not give them your hard earned money.

Awefull company. No way to logon on their site to adjust/cancel a subscription. You need to search within the support site to see that you actually need to do this via de mail you get.... How unclear do you want to have it.. NEVER EVER AGAIN!!

Aside from a poor product this company has poor ethics. You will get Glorified emails about a topic from an “expert.” Which google searches will yield you better info. Aside reform that even if you cancel prior to the 30 days and have screenshot proof of your cancellation they will STILL bill you. Stay away keep your money and try coursea which has tío professors from leading universities giving FREE classes. There are paid ones too and you can get college credit. This company is nothing more than gloried emails and dull dull content

Useless "courses". Useful tip if you want to try them: cancel the subscription at least 2 days in advance as the trial period is not exactly 30 days from your subscription but they round it up based on their time zone (stated in the fine print which is not easy to see when you subscribe). They also charge you VAT no matter where you live and don't expect any refund from them. Update: I can't believe there are spoonies who are stupid enough to give any credit to the "courses" offered by these scammers 😂😂😂 For everything they send to you, you can find better, deeper content for free using Google. Don't waste your money!

Awful company. They have no compassion for their customers. I was charged and tried to cancel same day. They refused to refund. They don’t make their money from people who actually use their platform. They make their money from people who forget to cancel then refuse to refund them even though they have no intent to use their service.