James D.
15% restocking fee for returning damaged item.
Purchased a defective item that was 500$ ( double ronin knife) the item came to me damaged unfortunately (had chips in blade). I contacted customer service (Maddy) who was very helpful. I was worried there was something interior that caused the issue so I didn't want to swap it with a different one. Was informed if you return anything you have to pay the 15% restocking fee over 80$. DAMAGED items as well. I get the restock if nothing is wrong with items. Shipping time was quick about 4 days