Marta C.
I ordered a soccer jersey for a bday…never arrived
I ordered a soccer jersey for a bday present that never arrived. Order made 1 month ago. Also tried calling the number they have in their signature: +44 7838561131 and it just hangs up without a ringtone. I believe I have been scammed! Horrible. And I have a very disappointed bday kid who was waiting for the present.
Response from Gogoalshop.seJul 16, 2024
Dear customer, We are truly sorry to hear about your experience and the disappointment caused. This is certainly not the level of service we aim to provide. Please rest assured that we take such matters very seriously. Could you kindly provide us with your order number so that we will investigate this issue promptly to resolve it and ensure your satisfaction. Thank you for your patience and understanding. Sincerely, Customer Support Team Gogoalshop

