Go Global Entry - Faster Global Entry Appointments Reviews | Read Customer Reviews of goglobalentry.com

Go Global Entry - Faster Global Entry Appointments Reviews | Read Customer Reviews of goglobalentry.com

Go Global Entry - Faster Global Entry Appointments reviews

Showing 4 reviews with 2 stars · Clear filters

Charles R.
Aug 1, 2026
Still Waiting
I applied, and paid, for mine in early July and I still don't have my Global Entry pass. The reservation system for appointments needs some work. I could not figure out how to make an appointment. You changed me $24 for something I did not need, the subscription service, and I thought I needed that to make the appointment. I finally logged into the main website and found it there. Seems like you were trying to upsell me to something I didn't need, if only you had told me how to make the appointment myself. Hope fully I will have my interview soon.
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Terrie S.
May 28, 2026
Cannot get spots anywhere close to my…
Cannot get spots anywhere close to my home , it’s very difficult to get spots , and to drive 1 1/2 hrs to an interview is insane ! But I have no choice ! It’s a totally inappropriate situation , we should be able to do this locally or at the local airport !
Response from Go Global Entry - Faster Global Entry AppointmentsMay 29, 2026
We totally agree with you - the situation with Global Entry interview availability is completely absurd. Driving an hour and a half just to get a quick interview is incredibly frustrating, and that is exactly why we built Go Global Entry. The system shouldn't make you jump through so many hoops, so we created our tool to take the headache out of the process and make finding closer appointments much easier. If you are still having issues finding a convenient spot or need help navigating the system, please reach out to us directly at [email protected]. We would love to assist you and help you track down a slot that doesn't require a road trip! Best regards, The Go Global Entry Team
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Michele A.
Apr 29, 2026
There is NO ONE you can talk to if you…
There is NO ONE you can talk to if you have barriers or challenges to getting your application completed. I ran into an issue because the application kept stating my passport didn’t match with the TSA number I entered. I left emails, called the phone number listed — no response. You know who helped me? The Security Guard. I drove all the way to a local office hoping someone would help me and it was the security guard. Your offices are so concerned with blocking people without an appointment that you completely fail to help people like myself who could use some general support. I wish I paid my application fee directly to the security guard because your website and offices were of no help at all.
Response from Go Global Entry - Faster Global Entry AppointmentsApr 29, 2026
Hi Michele, I'm really sorry you had such a frustrating experience - that sounds very stressful, and I can understand the frustration of not getting a callback when you needed help. I do want to clarify one thing: Go Global Entry isn't affiliated with CBP or the Global Entry program. We're an independent service that just sends notifications when earlier interview appointments open up. Your application fee went directly to CBP, and they're the only ones who can help with application issues like the passport/TSA mismatch you ran into. If something on our notification side didn't work as expected, please reach out and I'll personally take a look. Hope you get this sorted soon. Best, Everett GoGlobalEntry
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Carole
Feb 21, 2026
At least 90% of the appointments that I…
At least 90% of the appointments that I received from you were within about 10- 30 minutes for the appointment time. I live 45 minutes away (without any traffic) from the closest airport that has Global Entry appointments. So your service was not helpful at all to me.
Response from Go Global Entry - Faster Global Entry AppointmentsFeb 28, 2026
Hi Carole, we're sorry to hear about your frustrating experience with our service. You're absolutely right - receiving notifications for appointments only 10-30 minutes away isn't helpful, especially when the closest location is 45+ minutes from you. Thank you for sharing this feedback. Based on input like yours, we've updated our platform to filter out appointments that are less than 2 hours away, so customers now have enough lead time to actually make it to their interview. We do offer a money-back guarantee, so if you'd like to request a refund, simply email us at [email protected] and we'll take care of it right away.
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