Anon
Good program, painful enrollment process
Glad the global entry and this appt program exists. requiring an in person interview for a baby, especially when there is such limited availability of times and dates and the closest location to us is 3 Hours drive away, seems completely unnecessary. All they did at the interview for the baby was take a picture. Unclear why this is really necessary. This appt tracker really saved the day. Edited: the program to help identify sooner appointments is fantastic. This helped combat the issues above. Very much worth the fee, I’m so glad I came across this program. Thank you!
Response from Go Global Entry - Faster Global Entry AppointmentsNov 10, 2025
Thank you for your feedback. We're sorry to hear about the frustration of traveling 3 hours with a baby for the interview. We want to clarify that we only help people find and schedule available Global Entry interview appointments - we're not affiliated with the Global Entry program itself. The interview requirements, locations, and all policies are set by U.S. Customs and Border Protection (CBP), not by us. If you have concerns about the program's requirements, we'd encourage you to share that feedback directly with CBP. We appreciate you using our service and hope your family enjoys the benefits of Global Entry despite the inconvenience of the process.