GogglesNMoreReviews of gogglesnmore.com

daughter cant see thru goggles. need to return

Called customer support to confirm if I had filled out the order form correctly. The person I talked to was less than helpful. Called back when the web sight stopped my progress in completing the form. The customer service rep. didn"t try to help, but confirmed my phone number and told me that someone would get right back to me to give assistance. 30 hours later and still no call. No worries though... I finally made it through the ordering process. Next day I am trying to log in or create an account for a status update. No luck with this effort. This is a very cumbersome way to communicate with a company and intern, communicate with your customers, you know, the ones who are providing you with business/$.

The service was fine I’m disappointed in the product My son wore them one time and the lens popped out $117.00 pair of goggles for one use !

Unfortunately I made a very bad experience. The first time the glasses disappeared in transit. I had to follow up several times to get answers and support, there was no proactive follow up by customer service. Positive was that they offered to send me new glasses which I am now awaiting to receive hopefully.

The insert is extremely weak and it broke after seven uses. I ordered a replacement and it broke after three uses. I am extremely dissatisfied.

Poor customer service. I had an issue with my lenses and got zero follow up from customer service after being told I would be contacted with a specialist. The lenses hurt my eyes and they won't do anything about it. Although it was past the return window before I had a chance to try them on the slopes, they were worn literally once before I realized the issue so would have expected some help or at least follow through on a promise to speak with a specialist! I’ll be buying my new pair of inserts from sportrx and steering folks in my schools ski club to them as well.

The first day my son wore his googles to football practice, the black silicone padding on one side broke. I emailed the company and they sent a replacement silicone padding and before that one replacement could come in, the other side’s silicone padding broke. Meanwhile, at one of his games, one of the lens popped out. Luckily, this time we found it and my husband popped it back in. But the other day, the lens popped out again during a practice and we have no idea where it is! These have been the most frustrating pair of sports goggles! This was is first experience with buying sports goggles and is by far the worst! So now we have a pair of sports goggles that we paid almost $200 for that the silicone padding keeps breaking in with only one lens! We need a solution to these problems ASAP! Can someone please reach out to me, because I am highly disappointed with my purchase! Signed, A very disappointed customer who wants results

I’d love to review the product and the company but I have not received my order it’s been almost 50 days since the order was supposed to have shipped. Time post shipment was supposed to be 25-35 days max but I have gotten no update and tracking information has not changed since the items shipped on 5/25. Until I actually get my items my review is a 1 star if it could be zero stars it would be. These goggles are for my daughter I thought ordering them 5/16 would give them ample time to get here before pool season was in full swing clearly I was wrong very disappointed.