GogglesNMore Reviews | Read Customer Reviews of gogglesnmore.com

GogglesNMore Reviews | Read Customer Reviews of gogglesnmore.com

GogglesNMore reviews

Showing 104 reviews with 1 star · Clear filters

Faith H.
Aug 25, 2022
DO NOT purchase from this site!!!
DO NOT purchase from this site!!!! I paid for the fastest shipping. I was given a “shipped” date, but I never received any tracking information. I called customer service who explained that it has NOT shipped and was sitting in a warehouse. So they are redefining the word “shipped” to mean “printed a shipping label and storing it until we feel like sending it but we are keeping the high fees we charge to say we’re shipping out quickly.” Bot an honest complaint. Stay clear of them!!!
Response from GogglesNMoreAug 25, 2022
Hi Faith, We are very sorry to hear about your experience with us. Could you please liaise with us via [email protected] so that we can identify your order and then assist you accordingly? Thanks. As for tracking info, you'll be able to see it when you log into your account with us. If the status states shipped, then the item has been completed and shipped and it's not sitting in a warehouse. Please note our standard production and delivery lead-time estimates can be found here: https://www.gogglesnmore.com/shipping-info-production-dispatch-delivery/ This information is also repeated on all our product pages as well as during checkout. We trust you'd appreciate that custom-made products do take a little longer compared with off-the-shelf items. Thank you for your attention and understanding. Best regards, The GogglesNMore Team
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Kriss
May 16, 2022
Wait time is too long so think twice before you place your order
First time placing an order with this company their website was pretty easy to use to place my order. I also had to call the customer service and they were very courteous and helpful. I'm still waiting to receive my order so can't say how the quality of the glasses are but must say they have good variety of kids glasses for very affordable prices. I no longer recommend this company as I still have not received my order and seem like I'm gonna be waiting another month before I receive it. You order from them then they order from China then from china to them then from them to you. So wait time cam be as long as three months.
Response from GogglesNMoreMay 30, 2022
Hi Kriss, According to our records, your custom-made order was sent out on May 25 (only a couple of days after your order date) and are on their way to you. As stated on our website, items generally take 8 to 14 days to get delivered post-production using the economy shipping you have selected. We are unsure as to where you have got the idea of 3 months from but please note it will that long but will arrive within our advertised lead-time. Thank you for your attention. Regards, The GogglesNMore Team
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Austin B.
Mar 15, 2022
Shipped to the wrong address
Shipped to the wrong address, never received the product
Response from GogglesNMoreMar 16, 2022
Hi Austin, Sorry to hear this. We are able to identify your order since your name only appears in our system once. According to USPS tracking, your order was delivered on February 16. We will email you to see how best to assist you, along with proof of shipment. Thank you for your attention. Best regards, The GogglesNMore Team
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AmyK
Mar 4, 2022
Still haven’t gotten my order (they…
Still haven’t gotten my order (they claim it was shipped) and I’m worried this is a scam. Please refund or send.
Response from GogglesNMoreMar 5, 2022
Hi AmyK, thank you for bringing this to our attention. Could you please contact us at [email protected] with your order details so that we can look into this for you? Rest assured we will resolve this for you. Thank you.
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tala H.
Feb 21, 2022
I ordered glasses January 3rd still…
I ordered glasses January 3rd still haven't received them a s when I call they put me down to be called back and I have called several times and get no call back and haven't gotten my glasses and don't know what to do
Response from GogglesNMoreFeb 21, 2022
Hi Tala, Please accept our sincere apologies for the delayed response. We trust that our customer service staff have already been in contact with you and that a solution has been provided. Thanks again for bearing with us. Best regards, The GogglesNMore Team
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Rachel S.
Feb 2, 2022
Great concept, not-so-great in real life
Great concept, but it just simply leaves plenty to be desired. The amount of coverage the RX insert provides while in the goggles is minimal - you can only look straight ahead. When you look to the sides, there is no coverage from the insert and the other eye is having literal split vision from the gaps around the nose. (i.e. you look to your left. Your left eye is no longer looking through the RX insert. Your right eye is looking over your nose, right on the border of the insert and a gap). To no fault of GogglesNMore, when the insert is in the googles, the RX is simply too far away from your eyes, causing blurred vision when looking through the insert. I was extremely hopeful for these, as contacts do not come highly recommend for my RX. I ordered the recommended style/size for my Smith I/O Mag XL goggles, but it is money NOT well spent and I would not recommend this product.
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Nang L.
Jan 27, 2022
Goggle broke in half immediately upon…
Goggle broke in half immediately upon putting over child’s head. Poor quality! Didn’t even get to wear it at all.
Response from GogglesNMoreJan 28, 2022
Hi Nang, We are both shocked and sorry to hear this. Could you please liaise with our sales team via [email protected] so that we can identify your order and then assist you? Thanks and regards, The GogglesNMore Team
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Unhappy C.
Jan 12, 2022
Product never arrived
Product never arrived. I called & they said they will create a ticket. I called to follow up & they had no record of my prior call or any ticket being made. I ended up disputing the charge with my bank.
Response from GogglesNMoreJan 12, 2022
Hi, really sorry and surprised to hear this. Can you please contact us at [email protected] so that we can identify your order and help you with it accordingly? Thank you. Best regards, The GogglesNMore Team
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