PAJ
Very difficult to deal with.They sent…
Very difficult to deal with.They sent me coupons when I tried to use them they wouldn't honor it. Sent prescription said they got it next day said they didn't have it

At GogglesNMore.com, you'll find awesome prescription and non-prescription sports glassses and goggles that are right for you at the best prices, including:Swim GogglesSports Goggles and GlassesSports SunglassesSki Goggles Rx Lens Inserts/AdaptersDiving MasksSnorkel Masks and Rx InsertsKids Friendly Bendable Glasses
GogglesNMore (gogglesnmore.com) has 2,207 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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PAJ
Very difficult to deal with.They sent me coupons when I tried to use them they wouldn't honor it. Sent prescription said they got it next day said they didn't have it
Shelton S.
Ordering was great, but I received the wrong item. When I tried to return the item it was a lot harder. I had to call several times and when I did get someone they had to get my information and call me back before i can return the item. So i am still waiting for someone to call me back : (
Response from GogglesNMoreAug 9, 2019
Hi Shelton, Thank you for your feedback and we're sorry to hear you have received the wrong item. Please allow our team to get in touch with you to help you resolve this issue (we respond to queries within 1 business day). Thank you for your patience. Best regards, The GogglesNMore Team
Shayne M.
When we first ordered the goggles for our 1st grade daughter for soccer, we were excited to have them in time for the upcoming games. However, there was a mishap in the order, apparently he tint wouldn't work. So they Upsold us to transitional lenses. That was corrected in 2, 3 days from order date. They said there will be an additional charge in which they provided a discount. We approved. However, weeks went by And no goggles. Apparently, they didn't charge the card the additional fee. So I had to do that finally another anorher week and after a phone call we manually had to make the additional fee. Today we still do not have the goggles, our season is ending in two weeks. I'm also consirned if they will even fit right. We ordered these on may 2nd of 2019 and we still do not have them today or even know when they will be shipped.
Response from GogglesNMoreMay 23, 2019
Hi Shayne, Further to your feedback on Trustpilot, we are really sorry you feel this way. You're the only one on file by this name so we could identify your order. Rest assured we are doing our best to get the goggles to you ASAP. To assist you, we will ship your order via express shipping as soon as possible (free of charge). If for whatever reason you are not happy with the goggles once you have received them, simply let us know and we'll help you resolve it one way or another. In light of your feedback, we do hope you could consider the following: 1) We have recommended the change in lens type to Transitions polycarbonate to better protect (better impact and shatter resistance) your daughter since she plays a contact sport (color tinted lenses ordered are for casual wear only as stated on our website). 2) Standard lead-time for Transitions lenses takes longer compared with regular lenses. We were not aware of when you needed the goggles by. From the time payment for the lens change was made a couple of days ago, the goggles/lenses are actually ahead of our stated production lead-time and are schedule to ship out in the next 24 hours. 3) As for charging your credit card for the lens change, we do not keep any record of our customers' credit card information for security and compliance reasons, hence the use of an electronic invoice, sent to your email address, as stated on our email to you at the time of our discussion on lens change. Thank you for your patience. We are doing our best to get the goggles out to you ASAP and we hope you understand where we are coming from. Yours truly, The GogglesNMore Team
Kevin T.
the sunglasses did what they are expected to do. My problem was that they don't last. It was less than a year that my sunglasses started to go. Finally I emailed the company and they would send me the required part (of course not through warranty, because sun glasses shouldn't last a year). They were discontinued, probably because they don't last. Anyway the sales team offered to sell be the part I need, but I would have to take a lot more parts I don't need for an exorbitant amount. Poor quality and customer service/.
JORDAN C.
Goggle inserts ended up not being the right strength for my son. Used the same prescription for his regular glasses but they are far too strong for him to use. Not sure how to get this corrected at this point without further shipping costs.
andrea L.
Everything went well with purchase but my son says he gets nauseous when he tries to wear them. They should be exact same as his glasses and therefore should not cause this problem. Just disappointed.
Response from GogglesNMoreMar 14, 2019
Hi Andrea, Thank you for letting us know and very sorry to hear this. Rest assured if indeed the lenses were not made to the prescription you have provided at the time of order, we will replace it for you. Could you please contact us at [email protected] so that we can identify your order and then assist you accordingly? Thank you for your attention. Best regards, The GogglesNMore Team
KT
I had no problem with the site, but, I found the inserts unwearable. First, the prescription was wrong. I included a picture of the prescription from the dr. But the result did not match my glasses. Maybe I filled in the information wrong. Probably because the prescription was off or maybe because of the shape of the inserts, I felt dizzy every time I tried to use them. Not helpful for a first time skier. I ended up taking them out and putting them in a pocket while on the slopes. Somehow, I lost them (totally my fault), and I’m left having to figure out what to do next. 😣
Response from GogglesNMoreJan 14, 2019
Hi KT, Sorry to hear that. Could you please contact us via [email protected] so that we can identify your order then work out how best to assist you? Thank you. Best regards, The GogglesNMore Team
Joyce
The lenses are not accurate to the RX provided. This was a high RX lens and I paid extra and they are not worth the money
Response from GogglesNMoreJun 27, 2018
Hi Joyce, Thank you for bringing this to our attention. Could you please email us at [email protected] so that we can identify your order and then assist you? Thanks and regards, The GogglesNMore Team