Alexis W.
MY ENTIRE EXPERIENCE WITH GOOGLESNMORE…
MY ENTIRE EXPERIENCE WITH GOOGLESNMORE HAS BEEN A NIGHTMARE! This company has been hard to get ahold of. When I finally got ahold of a human, they listened to me and said they'd forward the message and someone who could help me and they would call me back, on TWO seperate phone calls. Why do they have someone answering phones that can not help the customer with anything other than forwarding a message?! Neither time did a human call me back. It took over a month for us to receive my daughter's glasses order!!! When we FINALLY received them they were covered in a nasty dust that looked to be from grinding down the lenses to fit into the frames AND BOTH frames were bent. Both pairs were LESS than satisfactory! It looked as though they haphazardly grinded them down, struggled to fit them in the frames and just sent them to us, AS IS. My daughter has very poor vision and cannot function without glasses. We paid over $550.00 for two pairs of child sized glasses, just for the customer service to be awful, the shipping to take over a month and the frames to come to us bent and the lenses were haphazardly placed in the frames! It is very sad that they operate their company in such a poor manner! NOT IMPRESSED! WOULD NOT RECOMMEND!