Brian O.
More difficult to get refund then should be.
Goggles were a good price and all was well until I had to return them, due to a sizing issue. I was informed on how to return and did that. A week went by after they received my returned goggles with no confirmation or response from company. I sent two emails, no response. I called, no response to my message. I called a 2nd time a little less friendly and finally received a response a few days later and was refunded. It just shouldn't require that much effort to simply refund a customer after product is returned.