Brian A.
Prescription seems good, customer service is not...
I ordered the goggles and the nose piece was too short, allowing water to leak in pretty quickly. They said other size nose pieces were in the box. I had not seen them, but claimed I must had missed it. They charged me $15 to send a new selection of nose pieces, but when the package arrived, it was the rubber strap that holds the googles to your head. I brought this to their attention, with the notion to RUSH what I needed to me. They said they would look into it three days ago, no more communication. It is to the point that I can't claim I have received good customer service. I certainly would not recommend them to a friend. Swimming season is now wrapping up and even though I've had the googles for over six weeks, I still can't use them. And Googlesnmore is in no hurry to help...
Response from GogglesNMoreOct 7, 2021
Hi Brian, We sincerely apologize for sending the wrong item to you previously. The nose bridges have already been sent a few days ago; we trust you will receive them soon. If you haven't received shipment notification for whatever reason, please contact us at [email protected]. Thank you. Regards, The GogglesNMore Team




