Joyce C.
Driver was great but your vehicles need…
Driver was great but your vehicles need tire balancing badly. Both vehicles the tires were just bouncing down the road which made it not the most comfortable ride

Established in 2010, FastPass has connected thousands of passengers to a huge quantity of professionals, licensed and insured drivers. We offer a plataforma online to book your transfer services at the lowest and most competitive rates in the market, combining 24/7 customer service with real-time control and management. Our rates cover all taxes, fees, tolls and gratuities. Everything can be done at the time of the booking and through the website quickly and safely.
Gofastpass (gofastpass.com) has 704 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Taxis & Public Transport · Miami, Florida
Excellent

Taxis & Public Transport · Miami, Florida
Excellent

Taxis & Public Transport · Miami Beach, Florida
Excellent

Taxis & Public Transport · Miami, Florida
Excellent
Showing 12 reviews with 3 stars · Clear filters
Joyce C.
Driver was great but your vehicles need tire balancing badly. Both vehicles the tires were just bouncing down the road which made it not the most comfortable ride
Justin M.
Communication was fantastic thru text message. However there was a hiccup getting to the airport with incorrect directions thru their app. There was a language barrier which made things a bit complicated but the driver was able to use a translator app to communicate. Luckily we gave ourselves lots of time and made the flight.
Pat S.
We didn’t get meet and great. Also driver sent text and at bottom of text said gratuity appreciated. Rate does include gratuity. Gave him additional tip cause wasn’t sure if he would get gratuity from company.
Response from GofastpassMar 18, 2025
Thank you so much for your kind words and for sharing your experience! We’re thrilled to hear that our service exceeded your expectations. Our team takes great pride in ensuring a smooth and comfortable journey for our customers, so it's means a lot to us. It was truly a pleasure serving you, and we appreciate your recommendation. We look forward to welcoming you again in the future!
Scott J.
Disappointed Reason I picked your company was because the email I received said the driver would be waiting in baggage claim with my name on it. This was a surprise for my wife. When I texted the driver said no, we need to get our luggage and wait outside on the curb. Then I had to load my own luggage, no water was offered, no music was offered. We drive in silence for over an hour. I paid for a premium experience which I was happy to do but feel like I got at best an Uber/Lyft experience. Maybe not even that good. The ride itself and the vehicle were fine.
Response from GofastpassDec 2, 2024
Hi Scott, we really appreciate your feedback, but we checked the system and you booked a Standard service, not a Premium category, so that's why you are not offered water or snacks. Regarding the meet & greet, our drivers are advised to wait in the baggage claim area to embark you quickly. We are sorry that you did not have a good experience with our services, as we work hard to always serve you with excellence.