Patberteld
Fixed problem
After emailing this company about an order mixup, they considered options and fixed it for free

Welcome, we are happy to have you!We are GODMerch, a clothing brand. We have been working in the e-commerce field for 7 years especially for personalized products for family and pets. We have a team of artists with the ability to draw high quality graphics, a strong customer service team that can handle tens of thousands of orders per day. We always put the customer experience first which is the guideline for all employees of our company. The happiness of our customers is our pleasure. After many years of researching on thousand of designs, understanding the need of customers, we are confident that we can create the most beautiful and eye-catching products in the market, definitely a must in holidays like Mother's Day, Father's Day, Christmas and other major holidays of the year.At GODMerch we believe that personalization is the most powerful way to express your love to your beloved one.
godmerch.com (godmerch.com) has 551 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Patberteld
After emailing this company about an order mixup, they considered options and fixed it for free
Megan C.
Ordered and ornament and what came is not what was pictures. It’s crap and I would not spend your money on such an untrustworthy company. Horrid!
Kristina K.
Update- I was issued a full refund on January 5, 2026.December 13, 2025 Update to my review, when I ordered my mailing address ended up being my email address so my package was not delivered due to an address issue when I contacted the company they said the USPS has the package and they would not get it back, but I could repurchase it with a 40% discount. I advised that I would not be purchasing it that I already paid for it and that they needed to send me my order. I got a response that stated if I gave them a five star rating they would re-ship my order to the corrected mailing address that I gave themso I gave the five star rating. I asked for a tracking number and they sent me the original tracking number still have not received my package two weeks later so I sent another email. I got a response stating that I needed to contact the US Postal Service, even though the tracking number and the representative at the US Postal Service stated that the package was sent back to the original sender.
Heidi R.
Edited review: As part of the "deal" Godmerch made with me to return my money, I have to edit the review. I refuse to edit the star rating but I did get my money back in full. I should have NEVER had to post a bad review to get my money returned. The product they used to advertise is not what they sell. Instead of acknowledging that it is different they want to argue about the description of the product. I wish I could upload pictures to show you the trash I was sent.
Lisa R.
Love the merchandise and creativity! :-). And more importantly my parents and husband have LOVED their gifts! No complaints :)
Tracey
The sweatshirt I ordered was “This Nana wears her heart on her sleeve “ with my 4 grandchildren’s names on the sleeves! The quality of it is awesome, it’s super soft and comfortable! I ordered the large for an oversized fit! It’s perfect!!
Carol S.
Ordered Christmas ornaments and are very disappointed. They look nothing like the website pictures. We paid over $22.00 for flat pieces of wood with a laminate picture on them. No return slip or receipt in box. Would never order from this company again!
Response from godmerch.comNov 13, 2025
Dear Carol, We’re sorry to hear you were disappointed. The ornaments you received are exactly as described and shown on our website. Each ornament arrives with a thin brown protective film on the front side to prevent scratches during shipping. Once the film is peeled off, the clear printed design appears as intended. We did explain this to you 4 times before you posted your review, and the product images on our website show the ornaments after this film has been removed. Thank you for your understanding.
Emma M.
Would have been a wonderful product if the embroidery was centered on the sweater. One side was closer to the left sleeve and the other side was closer to the collar than the other. Could not return for a replacement on Amazon. Somewhat low quality fabric and stitching for what you pay for.
Response from godmerch.comNov 4, 2025
Dear Emma Merritt, We’re sorry to hear about your experience and would like to make things right. Please send us an email at [email protected] or message us directly on Amazon with a picture of your shirt so we can verify the issue and assist you further.