GodliReviews of godli.com

I’m really disappointed with my recent experience with Godli. My August subscription box was not a new box. It was essentially a combination of repeat items from a previous box along with a few items from the box currently pictured on their website. That was especially frustrating because I’m paying for a subscription expecting each box to be a new curated experience, not a mix of recycled items. This also is not the first time I’ve had an issue with what was advertised versus what I received. With the previous Fruit of the Spirit box, several of the items I received were different from what was shown online. After a lot of emailing back and forth, they eventually did send the correct products, so I was hopeful this most recent issue could be resolved as well. Unfortunately, I’ve now reached out multiple times about the August box and have not received a response or resolution. What makes this even more frustrating is that the subscription is currently advertised on their website for $49/month, while I am paying $89 for my subscription. At that price, I absolutely expected the boxes to match what is being advertised and not contain repeat items from previous shipments. I really wanted to love this subscription, and I do like many of the products, but the inconsistency between what is advertised and what is actually sent, combined with the lack of customer service this time around, has been extremely disappointing.

I believe this company is fraudulent. I ordered a box almost 4 weeks ago. It never has shipped and when I try to contact the company which I have tried over 15 times, no one ever returns my calls, texts or emails. Only one time did they reply to an email saying “we will reply in a few hours”, then never heard from them again.

Update: Package FINALLY arrived despite the numerous confusing emails i was getting indicating the order had shipped (with a tracking number attached that did not work), and emails indicating the shipment did not ship due to waiting on credit card company to approve (the charge went through to my credit card when I placed the order). The back-and-forth emails made me think this was a scam as well as reading some other online reviews, saying that it was a scam. The company is not timely in responding to emails sent, and when they do, the question has not been answered, except that your order is on the way, and then I get another email saying it is not on the way. If you guys are going to stay in business, you need to get your shipping department tuned up. I still cannot recommend this company due to the reasons listed above. Ordered an Easter activity box for my grandson. To date it has not arrived. Only today-April 9 2026- when I contacted them to inquire about the order and why I haven’t received the package or tracking information of any sort, is when they generated a UPS tracking number and email it to me. I have contacted my credit card company to reverse charges. I feel the emails were stalling and never providing sufficient information about order status. In fact, I don’t recall an order number being given. I feel this may be a scam. Beware.

HIGHLY DISSATISFIED I would have given it zero stars if I could. I ordered a year subscription for my grandson on 02/04/26. They took my year subscription $$$. But my grandson has not received it yet. I did screw up the zipcode and have reached out by phone and text per their instructions, leaving messages on both three times each to irradicate that. No one has reached out to me. Ive threatened in last message to report them to the credit card company they took my money from. And will be doing that rightly.