Courtney G.
I’m really disappointed with my recent…
I’m really disappointed with my recent experience with Godli. My August subscription box was not a new box. It was essentially a combination of repeat items from a previous box along with a few items from the box currently pictured on their website. That was especially frustrating because I’m paying for a subscription expecting each box to be a new curated experience, not a mix of recycled items. This also is not the first time I’ve had an issue with what was advertised versus what I received. With the previous Fruit of the Spirit box, several of the items I received were different from what was shown online. After a lot of emailing back and forth, they eventually did send the correct products, so I was hopeful this most recent issue could be resolved as well. Unfortunately, I’ve now reached out multiple times about the August box and have not received a response or resolution. What makes this even more frustrating is that the subscription is currently advertised on their website for $49/month, while I am paying $89 for my subscription. At that price, I absolutely expected the boxes to match what is being advertised and not contain repeat items from previous shipments. I really wanted to love this subscription, and I do like many of the products, but the inconsistency between what is advertised and what is actually sent, combined with the lack of customer service this time around, has been extremely disappointing.



