Molly G.
Overall a bad company in and out!
Horrible service you cannot even get ahold of them on the phone or get a call back. (Got hung up on the automated service yesterday 3 times.) Last year we had 5 charges backs with them and lost them all because our rep did not email us that we wanted to proceed with the response of our dispute that we already submitted! When I called after I lost arbitration, they said he no longer works here, and I lost the 4,000 dispute. (That was only one) There fees have also skyrocketed.
Response from CurrencyAug 24, 2022
Hello Molly, thank you for reaching out to make us aware of your experience. Currency strives to make every transaction hassle-free, and we apologize that our communication process didn’t stand up to the quality and professionalism we aim to provide. We value customer feedback and welcome further discussion. If you could, please contact us directly at [email protected] or give us a call at (844) 724-7376.




