ColletteReviews of gocollette.com

Just felt second tier. The included meals were not great. Hotels were clean, but tired. Spent three days in Tokyo that were a waste of time. We were outside the city. The only available food was in the mall. So disappointing. We won’t do Collette again.

We had, by far, the worse Tour Director, who spent 10 days with us in Italy/Sicily. She was not keen on the single women in the Group and treated us terribly because she was hot on the bus driver and didn't want us talking to him. It was funny at first but as the time progressed, she got worse. Very jealous and nasty. With the amount of money we spent on this trip, it was shameful she couldn't control her emotions and do her job. Reporting her to Collette Tours after coming home did nothing. They never got back to me twice. I wouldn't use them ever again. It was funny at first but as the time progressed, her attitude got worse. It's a shame because she should retire and let someone who likes Americans take over. We spend too much money in Italy to get mistreated.

Our 9 day London to Paris tour in August (August 14-August 22nd) was disappointing and uneventful with a significant departure disruption. Overall Collette Tours are very pricey. The Collette emergency team and their tour specialists are not very helpful in getting you results if you have a tour delay or disruption to file a claim for. They try to cover over their lack of efforts & results, by offering you a very nominal amount in future tour vouchers. However, $200 doesn't go very far when most Collette European tours for two people cost well over $12,000.

Tour was specifically promoted as European Christmas Markets, however, the dates of the tour did not coincide in the opening dates of most of the markets. That soured the entire aspect of the tour. When weather in connecting city caused cancellation of return flights which had been originally been made through Collette, Collette said they could do nothing to assist and dumped the problem in our laps.