GOCARE.COMReviews of gocare.com

Luckly we haven't had a claim yet but if we did I would not expect any difficulties.

Easy to access, never had to use the insurance.

Website easy to navigate

I can really speak about service because I have not used any yet

I actually had my iPhone replaced by Apple for what they determined to be a manufacturing error. I never updated my policy with GoCare and wonder what would have happened if my replacement iPhone needed warranty service. Would it have even been accepted since it has a different serial number? Hmmm.

This was a great insurance for my phones. We had to pay up front but we saved money on monthly costs that we would have been paying through our carrier. It also gave us coverage that isn't offered through the carrier which was nice. Fortunately for me I never had to make a claim, thus the reason for the 4 stars. If I had made a claim and everything would have went as smoothly as they say it will, they would be a 5 star rating for sure. I'm sure that others that have had to make a claim have found it to be simple and easy. If they could change one thing it would be to offer monthly payment plans while still offering the same great coverage that they do. I fully understand why they don't but if they were able to ever offer something like that they would be the best phone insurance out there.

I am really impressed by the price of insurance for my children's cromebooks. It is the best way to go. I also think Nicole in customer service was helpful and quick to get back to me.

When I first tried to purchase the insurance, the website wasn't ready for our school. That was corrected the next day. Since we have not as yet files a claim, and hope we never need to, we can not comment further on the quality of the company.