Morgan C.
DO NOT EVER Waste your money here.
Goby did not respond to 3 of my emails and when I tried to contact them on social media, they just deleted my comment. My comment was very tame and just mentioned that I’ve sent 3 emails with no response. On top of that, their user interface for canceling a subscription if you have multiple brushes is near impossible to understand. For reference, I work in UX for a living, so I’m not an idiot. But deleting my Instagram comment was the last straw for me. Update: Now 1 star. I did write a follow up comment on another post stating that they deleted my last comment and that was not going to look good for them. They deleted that one too. And THEY BLOCKED ME ON THEIR INSTAGRAM. Goby this is sad and not how you conduct business. I'm not some random person that is "harassing" you on social media. I've spent over $200 with you and my communications have been clear and nice. The last two were just public, but they were still respectful. Here are a few ways you could have resolved this with me: Responding to any of my emails, DMing me, responding to the comment and saying "hey morgan, there must be a miscommunication. reach out to us at this number or email and we'll get back to you", literally ANYTHING other than what you guys did. I am absolutely furious and doing a charge back for my last order.