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GoatGuns (goatguns.com) has 111 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Ari
Terrible quality, worst customer service. DO not buy from these guys! You will not be able to get any help with your order from these guys especially if your order was lost by USPS. They will happy take your money but good luck with your refunds or replacements.
N S.
Placed an order at the end of Jan. Never received a confirmation email, I only received a text from GoatGuns with a DHL shipping number. When I track the package it says that the label has been printed but the product has not been given to the courier. Same message for last 2+ weeks. I agree with the other posts, it definitely does sound like a scam. I have emailed the company with no reply. The money has gone out of my account, but no receipt, order number etc.
Charlie D.
I hate that i have to give it one star but else i can't write here, I "bought two gun models" they took the money and i waited 2-6 days the say, now 3 weeks later i havent seen anything no mails about my order apart from the confirmation that they took my money, at this point i just want my money back
Mark W.
I sent EIGHT Emails to this company (8) only to be told they had received my money but had no knowledge of my order in their EU newly set up Ireland warehouse. Got a refund but a very lame apology, they did say they would send my whole order free of charge for the inconvenience but as expected that never happened. I ordered one from ebay from an American seller and have been kept informed all through the process. Avoid this company they have the worst customer service I have ever received... EVER. BE WARNED.
Johnathan A. R.
I ordered an AK47 from them on December 4th. On the 18th of December I still had not heard from them after 3 emails. I opened up a claim with my CC for a refund. On the 20th (2 and a half weeks after ordering) I got an email stating my shipping address was invalid? Same one I have used for 20 years so this was a sad excuse. Where was the email from them saying my address was invalid? Ohhhh that's right NOT ONE EMAIL from them. I guess if I hadn't emailed them they would have just kept my money. Looks like a great product but be careful as their communication after you purchase is nonexistent. I asked for a refund on the 20th via email.
