GoatGunsReviews of goatguns.com

Ordered the guns on December 4th and have not received them. Goatguns just passes the buck to UPS. UPS passes the buck to Goatguns. Horrible company and it looks like I'm out 80 bucks.

Ordered and paid two for guns and only received 1. This is a Christmas gift for my grandsons. Now I have two gransons and 1gun. Some body is going to be disapointed. Christmas 2022 is five days away and i have got no response to the emails with a copy packing list that shows they only sent one. I also sent a copy of my bank statement showing I paid for two. There is no Phone number to contact them. 5 days till Christmas. We'll see if I get a response

I placed an oder 5 days ago. I received no email confirmation of the oder. The item has been paid for. I've emailed the company 3 times. They claim they have no record of my order. Their customer service is garbage. There is no way to speak to a real person. This was going to be a Christmas gift for my son. I'm FURIOUS!!

Bought 125$ worth of stuff 3 guns ammo and a ammo box never received & no one will answer emails and the customer service phone number is disconnected, waited 2 weeks for nothing to show up filed claims through UPS and still nothing

Awful customer service, garbage product, and they are NOT to scale with what they advertise. They are either not at all familiar with what their products are supposed to be replicas of, or they are just flat out dishonest

I purchased the AR-15 and it was not even straight. They sent two replacement receivers and barrels, both of them, with barrel threaded into the receiver, angled to the right. They need to advertise that their AR-15 is not straight and that they are angled/ milled to the right. The M16A1 has the threaded barrel like the AR too. Not the detail they advertise. The flash hider on one of the replacement barrels was stripped to. Oh yea, Sarge, well, she got mad and even insulted me in an email. Also told me to just “bend it straight”. They stated,”Most of the customers just bend them”. Goat Guns would not stand by their, “leave no man behind”, policy on their website. They would not even send a paid return label to ship the products back even though there product was noticeably machined with the barrel angled right. They deleted my account on their site also, to eliminate my review. Oh well, win some lose some.

Terrible models mine did not go together after trying for 11/2 hours even watched a video it was the mini svd I am a gun fanatic I wanted to sit down and relax after working and just got frustrated and ended up breaking the thing out of frustration I am very depressed now and was wanting something fun for a change.

Rubbish customer services!!! Extortionate delivery and returns postage!!! They don't answer to emails and on live chat they tell you a specialist will be intouch in 2 days but you don't hear anything back!!!