GOAL.MDReviews of goal.md

So far I'm doing great, when I get hold of customer service, I get a response right away and help with all questions

I still have not received my prescription. You say it is my responsibility to track the shipment, UPS says they have not received an actual package, you just created a label, so there is nothing to ship. This is crazy how slow you are to fulfill a prescription, but you were very fast to charge my card 2 weeks ago! I still think this is a scam and have alerted my credit card company.

I was able to schedule an appointment quickly and talked to a knowledgeable provider who gave me more in-depth information then my prior glow provider had in the past 18 months, helping me to make adjustments to my meal plan. After that appointment I received my medication quickly.

You all screwed up this delivery. up. I TOLD YOU NO DELIVERY TIL AUG 12. Were out of the country and you shipped it anyway after 3 emails instructed not to ship til aug 12. Now the package you shipped is sitting in our 95 degreee driveway. Please refund my card and retrieve your errant package from our driveway now. Please reply this has been taken care of immediately Diane bielefeld

So far, everything has been amazing. I've called companies that never called me back, I've met with companies that wanted a bunch of lab work that was expensive, I've met with companies that gave me provider appointments 2-3 weeks out and no other support at all. Goal.MD is very unique. I will be spreading the word. My niece, Brianne Gioia, referred me to you. She has been very happy with her experience also. The price is right, the nutrition support is great, the ease and rapidity of getting the medication and the appointments is all truly remarkable.

1 Star I have been a Goal MD customer for over a year, but my recent experience has been extremely disappointing. I paid for my GLP medication refill and received my doctor’s approval, yet my medication was never shipped. After waiting nearly three weeks, I had to contact Goal MD myself to find out what happened. They finally sent the shipment the following week. When I opened the package, the GLP medication bottle was hot to the touch, suggesting it had not been kept at the proper temperature during transit. I contacted Goal MD within 15 minutes of opening the package to report the issue. Since then, I have sent multiple messages and emails and even reached out by text. The only response I received was that my concern had been forwarded. Nearly two weeks later, I still have no resolution or meaningful response. Because of these delays and the damaged medication, I have now gone five weeks without my treatment. The lack of communication, poor customer service, and failure to address a potentially compromised medication are unacceptable. As a long-time customer, I expected much better. I hope Goal MD takes responsibility and improves both its shipping process and customer support.

Everyone that I have spoken to has been very helpful. Quick getting your medication and speaking with the doctor. Have no complaints.

I’ve changed to goalmd and iam very impressed about the service fast response being heard and answers given to all my questions patiently just lovely I feel heard and taken care of in this GLP1 journey Thank you Everyone is amazing