Go ProctoruReviews of go.proctoru.com

Absolute rubbish. have had 3 exams scheduled with these clowns and from start to finish its been a joke. Absolutely the worst experience after preparing really hard for 3 exams and this a sh#tshow when trying to log in

I scheduled a Hesi A2 Exam. I tested my equipment as instructed the night before and the morning of the exam and my computer passed. But when I tried to login to actually take the exam, I couldn't login! I called tech support and she was of no help. So, I reschedule the exam for a few days later. So, on the day of the 2nd exam the power, and the internet goes out!!! THE MOST SEVERE WINTER STORM TO DATE IN TEXAS HISTORY!!! 3 MILLION PEOPLE WITH OUT POWER! I was almost 2 days without power and internet. So when the power was finally restored, I went to the site and tried to reschedule the exam, only to be told the system has me as a "no show" and I would have have to pay another $60 dollars for the exam!!! What!! I explained to the Proctoru rep that, the entire state of Texas has been without electricity and internet for almost 3 days. And some people are still with out power, internet and now water!! She told me there was nothing she could do and I should try and get a refund from the school where I am applying. What!! I didn't even ask for a refund. I just want to reschedule and the exam I already paid for. And once again the Proctoru Rep told there was nothing she could do and I must pay again for the exam.... Proctoru is a rip off!!! They are all about the money.!!! Don't do it!! Proctoru is the absolute worst!!! Take your exams anywhere else, not Proctoru!!!

This is actually the worst thing that University of Melbourne has decided to go with. We have to complete LANTITE testing and the whole system is just so badly designed and implemented that it screams unprofessionalism. There is a blatant breach of privacy and permission/consent protocols meaning they do not care about any exposing of your sensitive data stored on your computer. The proctors and technicians navigate your entire computer system at will and also run scripts which you have no idea what they actually do. When questioned, they reply with: "That's alright!". (What the f...?) Not to mention, I didn't even get to sit my tests because after 1 hour of waiting for them to get things sorted out, I decided it was better to cancel and wait until an in-person session is available on-campus.

I booked my psychology exam at 2:30, new equipment, nothing wrong with my internet speed or stability. Took almost an entire hour to begin my exam. 3 minutes in, they took over my mouse and closed my exam abruptly saying that there are tech issues, My exam is timed so I freak out, asking my proctor whether my time will be recorded - they say yes. Then they said they'll forward me to a "technician". Alright. I waited for half an hour to connect to this technician... then the chat timed out!! It's like my exam never happened. So I try to reconnect by starting the process all over again...for three entire times. I never saw this "technician". Instead, after trying to blame my internet connection or my computer disk space (I ran internet speed and stability tests and my storage had over 400GB left), they just try to start my exam all over again without fixing whatever issue that disconnected me in the first place. So I enter my exam (now 4:30pm) with only 40 minutes left on the timer. I freak out and ask whether they noted my time down, the proctor says "I'm a different proctor so I don't know, just begin your exam" I was half way done before my exam was submitted. Then the proctor instantly says "Alright have a good day, please close the chatbox" And I'm like WAIT, what now?? I didn't finish my exam!! Will someone contact me?? Is my time recorded?? He says "yes it's fine they'll know". Then pester me to close the chat box after whatever question I had for him. These guys don't give a crap about you or your exam. They don't have the professionalism or the tech capabilities they claim they have. Frankly, I don't feel safe opening my entire computer up to them.

Terrible, I need excellent grades for progress to masters in psychology. I had a 2.5 hour exam delayed for 1 5 hours due to technical errors. Finally got into my exam and 50 minutes in the screen froze. Had to reboot my computer. By the time I got back in and spoke to another 4 technicians my exam timed out. I have never studied harder. Incredibly disappointed.

I have just completed one of the required online university exams with this and an hour into the two hour test window I was still not connected with their technician working in the background. It took 40 mins for the assessor to actually connect me to the technician and she had started my test whilst all this was happening. I was then unable to complete the exam in the required time frame and was offered no assistance to rectify apart from a bot telling me it had been recorded that I was delayed. Good luck to any university that makes you use this. As if exams were not stressful enough.

Worst experience of my time at university. The exam kept switching tabs every five seconds so I spent at least an hour of a three hour exam just switching tabs back. If you have the choice avoid this incompetent group at any cost.

Absolutely awful experience. I could not proceed with my exam despite booking a mock check of my equipment which was confirmed by a person to be okay. However, on the day of the exam, I was refused to take it. I checked it with my IT department at work later on and it was confirmed that the issue should be easily spotted during the mock and resolved by the exam. The staff was rude and if only I could give 0 stars I would. Not recommend this program to anyone. Also, the company has no internal complaints procedure, or at least when specifically asked I was given no information about it. The only email address I was provided with was the IT support email address. Avoid