Go ProctoruReviews of go.proctoru.com

Horribly long waiting hours, not sure why the company is still around.

I agree with everyone else who says they would give 0 stars if that was an option. The fact that every review says basically the same thing should be evidence that ProctorU is inept, inadequate, and ill-equipped to provide the service it advertises, and often fails to do so. I cannot imagine why any institution would chose this company to proctor exams. We surely can do much better than this in 2021!

They should probably hire people who have a basic understanding of how university works and the words "processing" and "deferral". Asked a simple support question of "I've applied to defer my exam, but it is still being processes by my uni, should I connect to my proctor to inform them why I am not attending the exam right now?". 30 minutes later and my uni emailed me the answer before they're live support understood what I was even trying to ask...

Terrible technical service. Spent 3-4 hrs trying to take my test, still unsuccessful. Keep transferring me back and forth, still couldn’t take my test.

Pathetic customer service & poor technical experience. Sheer lack of professionalism and common sense.

According to my University, I was allowed 2 pieces of paper and a pen to do working out. I was constantly interrupted by Proctor who was complaining about my chin being down as I'm writing on my working out paper. Not to mention they constantly change Proctor's and don't keep the same person for the whole entire session. I was completely thrown off by THEIR disruptions. They don't care about your time either. Why hasn't this company been shut down yet.

The proctor for my exam turned off my firewall. I had a virus on my computer for a year until I figured out how to fix it, after my exam I noticed that my background would change and people were logging into my accounts. Often my computer would shut off and when it turned back on half the screen would be black. Keep in mind my computer is only two years old. I WOULD GIVE THEM 0 STARS IF I COULD. Do not allow your students or children to use this proctoring website because it is a safety hazard.

There are no words to describe how utterly useless this platform is. Total waste of time. Don’t understand how they are still in business. Their customer service is equally rubbish.