Go ProctoruReviews of go.proctoru.com

In my entire life (having 3 university degrees so going through many exams) I had never had such a bad experience. I had my UX Design exam yesterday which was taken under the ProctorU service. First of all, it took over 40 minutes for their technical team to set up my computer so imagine the stress level it increased, just right before the exam, when they were connecting to talk to me I could only hear noise and I was asking politely to speak slowly and loudly, still no chance to understand a word after I finally got connected to a different person. Don't remember her name something like Arbyll, Arbyl(?). I was only told to be quiet and don't eat during the exam. No one told me that I will need to ask for permission to use a toilet DURING 2 HOURS EXAM and the most important - I AM 8 MONTH PREGNANT! So after I left to use the toilet I've been treated as if I committed the worst crime ever. There was no need to be rude. Especially when I mentioned that I'm pregnant so I would appreciate some more empathy, especially from another woman. When Exam takes 2 hours it should've been mentioned about breaks for a toilet. I hope this woman sees my review someday.

Highly incompetent people. Wasted over an hour of my time between two advisors trying to verify my ID and find my exam voucher in their system. I would suggest all providers to avoid this organisation at all cost. On top of this, there is no standard process for what is allowed to be kept on the desk. One proctor asked to cover a computer screen, while other didn’t. One asked to remove pens from the desk and the other didn’t. For one proctor my driving license worked as a valid ID and for another it didn’t. Sort out your processes and procedures, this is just awful.

Remember that character, Proctor, from the Police Academy films? His ineptitude and stupidity? Amusing enough. Nothing amusing about this company. Tick the ineptitude and stupidity though. Proctoru must enjoy causing massive stress and anxiety to its 'customers'. My daughter has better IT skills than these people. I had two exams booked however due to the blinding ineptitude of the proctor the first exam was delayed by 1.5 hours so I had to reschedule the other exam, stressing that I'd have to pay the exorbitant fee again. At exam's conclusion when I enquired regarding this, the dialogue box promptly disappeared. The cat communicates more clearly. Writing an exam composition is an artform, deeply immersed in the beautiful interconnected flow of mind to hand and keyboard. Then the dialogue box flashes and I'm told to keep my eyes on the screen, the speaker that crackled to life with such poor language skills in a horrid, excited, high pitched tone. I'd love to know where they round up these people from. Then he asked to look via webcam around the room and under the table, totally destroying the precious link I had operating. Under the table?!!! Oh, of course, the giant speaking dictionary is under there. Mark my words here. One day soon there'll be such disruption caused to a student on an important exam by a proctor from this company that the outcome will result in an injury or worse from the stress, interference, disrespect and presumption of cheating. Even in that case, with a once brilliant mind laying prostrate on the keyboard, the proctor will still be chirping away to get the eyes back on the screen.

I understand the purpose of this company, however they need to reevaluate their guidelines. In order to take an exam, you must perform tests on your computer (to ensure all is functioning), have your camera on, show your ID, as well as give remote access of your computer to your proctor. It's extensive, but I guess reasonable (I guess). It becomes a problem when you have to do a full walkthrough of your entire room. They ask to see under blankets, pillows, every wall of the room, the floor or anything the proctor feels looks suspicious. They also ask you to remove anything on your bed, even if it's clothing or decor. I understand the whole purpose is to prevent cheating, but the privacy of the users should also be protected. Prior to meeting with my proctor, I was never made aware of the investigation that would be preceding the test. They need a disclaimer or more a relaxed procedure. It was an embarrassing and bad experience. They are messing with people's privacy.

Cant give less than 1 star. First time testing and my test was not available although I was told it would be available 2 minutes prior to my start time. Finally get that resolved and then I asked if Breaks counted against my time, was told no so at the allowed slot I took a break then cam back and closed the popup to see in bright red letters that the time does count against me. Proctor says Oh, sorry I guess it does count. Ultimately was unsuccessful as ran out of time. Second attempt and test again not available so back thru that routine. Get into test and think i am fine as I now know that the breaks count against my time so start the test and in second section went to link provided and it was just spinning saying loading. Proctor tells me i just have to wait , then come on and states he will reach out to the org and see what can be done. Long story short nothing can be done so i had to exit and then reach out myself to the org as they never responded to him. I have taken many many tests over the years and never have i had such as horrible experience.

This company needs to be shut down, they are horrible and pathetic. No one will help you resolve any problems at all. I get they wanna make sure u don't cheat but evading my privacy and asking me to see my whole bedroom and my bed yeah I don't think so. That's my home and my privacy y'all already have access to my computer and my ID what more does these people want from others. For real it's clearly a big scam and noone wants to listen to the problems people have with proctorU

Garbage I had an online exam scheduled this morning. The computer that passed their test did not work. The technician said the camera is disconnected. I was not able to take the exam today. Best Buy said my camera and mic is fine.

abhorent service, had my system tested twice for proctor U's requirements, passed both times, got to the exam and they said it didnt pass the requirements. took 1 hr of my exam time to Troubleshoot and couldnt get it to work, they literally did nothing for the forst 20 minutes until I said 'hello what is the issue' then all of a sudden they were 'trying'. I used this computer and its requirements to take a test 2 months ago through proctor U. Their response in the recorded chat 'well that was 2 months ago' Excuse me?? they couldnt care less that i couldnt take the exam. I DO NOT RECOMMEND