Go ProctoruReviews of go.proctoru.com

THE WORST PROCTORING PLATFORM! This company wasted so much of my time 5 hours going back and forth on and off computer yet the technicians lost connection to me and don’t know wt* they’re doing. THIS STRESSED ME TF OUT! $275 and couldn’t take my test? Lmao they literally just took my money and robbed me.

As the title suggests, highly invasive software and they even had a database leak in 2020

ProctorU is terrible. Had difficulty running the program even though the software test said I was good. While "setting up for" the exam, the proctor made me unplug my entire desktop while it was running, which destroyed it. They interrupt you while testing every time your face accidently goes off screen.

Worst site. I was completely prepared for my exam and followed the rules entirely, borrowed a computer that was compatible to their system and still failed to even begin taking the test. The help desk doesn't even answer questions properly and their calling center is even worse. Needless to say, I do not recommend.

Terrible product, terrible service. Ran me around for two hours doing the same things over and over again to resolve an issue on their end. Tech support was a laugh. Never ended up being able to take my test for my job.

I never took the exam but it said I did so now Im locked out of taking the test. ProctorU support was absolutely useless and just told me to contact my university (which i am not yet attending). My highschool banned the proctorU extension and rightfully so.

Worst ever. Tried to help a patron at my library do an exam. Waited over an hour for the proctor to arrive and then said we had too slow of internet which is ridiculous as we have incredible speeds. It sounded garbled as if they had the horrible connection and were blaming the test taker. Wouldn't ever recommend anyone use this service if they can avoid it.

If I could give this company a -0 that would still be to much! I had a scheduled exam and prepared myself for taking the exam through ProctorU. I go through the process of downloading the Applet they require you to have to get connected with the ProctorU. 1) The first proctor I had a session with got impatient when trying to load everything and abruptly ends our session with no explanation (he just right out leaves) and I'm left there. 2) I go back to the login page to connect with another person and I explain everything to them and they try to figure out what the problem is and they suggest that I use another computer. (Mind you I don't have another computer sitting around to use.) I suggested that I restart my computer. 3) After I restart my computer, I decided to try and reconnect with my exam that has elapsed by 45 minutes. I download that Applet thing again to connect with a 3rd proctor to try and assist me in taking my exam. I get someone and the same jargon was said about having excess to my computer. I vented my frustration about the previous proctor leaving in the middle of our session with no reasoning. 4. What happens next (you guessed it!) this proctor who has access to my computer abruptly ends the session with no explanation, (just gone) so now I'm thinking what the @#$%&! 5. Now over an hour has passed since my scheduled exam and I'm pretty pissed at this point, so once again I go back to the login page and chat with yet another person and I have to explain the whole thing again. This one says Oh,"It seems there is a problem with the Applet and your connection" I tell them I have a strong connection and there shouldn't be a problem. She says something about a tech problem too and they were unable to fix it. Be that as it may, I just want to take my exam. Then she says can you restart your computer or change computers......Noooo I can't change computers & yesss I can restart it yet again. 6. I restart my computer for a second time, I start a new chat with someone else and of course had to explain the entire scenario again. After I explain everything and that I'm now going into the second hour of this. They say to me "what seems to be the problem," now I'm certain I'm living in the Twilight Zone. Then they say to try and reconnect to your exam session again. 7. I once again reconnect and download the Applet thingy and get connected to a fairly knowledgeable and helpful proctorU person who further assists me in getting to my exam which is over 2 hours past my scheduled time. So we go through the motions and get stuck at the login phase and them finding my scheduled time (well 2 hours have passed so it's gone of course) so another tech person comes and assists and squeezes me in to take the exam. I am able to finally! At this point I am flustered and frustrated and annoyed. And when you are taking an exam this is not the emotional state you want to be in. It was a terrible experience and I am grateful to be able to leave feedback.